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"Excellent service and accommodations for our stay. We were able to store our luggage before check-in and after we checked out. The included breakfast buffet was superb. Thank you for a truly memorable visit while staying in the beautiful town of Bacharach on the Rhine River"

"Some rooms are extremely small and are also cluttered with bulky furniture."

"Amazing hotel in an amazing location. One of the friendliest welcomes you could ask for after a long journey. Room was spacious, airy, with the most comfortable bed…… There is nothing not to enjoy about beautiful Rüdesheim….. you will leave with a smile on your face & very happy memories ❤️"

"Walking distance from train station. It takes about 8 minutes with light bags. Walk on the right side over river, then use underpass tunnel- go left through tunnel The tunnel was safe. The hotel is near the Rhine River. Rooms were clean. No A/C, but fans are in the room as needed. Very friendly and helpful staff Did not eat breakfast. Fruit and water are provided in the lobby."

"This is a wonderful hotel set on a hill next to the vineyards … family run, their attention to detail shone everywhere. Check-in was pleasant and efficient. Our room was large and clean, as was the up-to-date bathroom attached. We had a small balcony off our room that was perfect to sit with a cold drink after arrival (though there are plenty of additional welcoming spots both inside and outside the hotel). We have enjoyed a fabulous dinner that evening in their on-site restaurant- the stuffed zucchini was one of the best vegetarian dishes I’ve ever had and the white asparagus was amazing. Breakfast was also quite good and the staff did an excellent job keeping everything filled and tables cleaned. Highly recommend!"

"Breakfast was great. In a great spot and fun things close by. Parking was easy and right near hotel . "

"Breakfast food and dinner meals were excellent!!"

"An excellent breakfast. The hotel is on a mountain. You need a car."

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."