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"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"Really good, but with a bunch of annoyances. Cleaning staff is intrusive, even though could hear me talking. Clothes iron is a small room that you get to share with other guests. "

"The owner Paul is very friendly and hands on with the operation. Room we had was big for 4 people. Breakfast was included in our price and was excellent! We thought pricing for accommodation was fair for what you get. The only negative we had was poor WiFi connectivity/ strength. "

"Is in the middle of the town. Building dated 1392 across the street. Nice park along the Rhine. Hans was very cordial. Nice rooms. Definitely stay again. "

"Everything good"

"Very spacious and comfortable rooms, friendly staff, incredible view from the dining room and delicious breakfast. I try to stay here twice a year. Wouldn't stay anywhere else in Bad Kreuznach,"

"Very frech and nice Breakfast. Only the heating and aircondition was not working"

"The steam rooms were excellent!"

"Perfect spot to check out all the Christmas Markets! You are right in the middle of everything here- the hotel is on the “wine road” with a cute little courtyard area. There is a glockenspiel on the building- our room shared the wall- which was pretty cool. We ended up having dinner in the restaurant attached- Peter our waiter- was super friendly and let us try some of the wines before we picked a glass each and had us try some of the house made schnapps. Enjoyed our time and would recommend. We also stayed with another family and each had our sons with us- 9 and 11 year olds- and the couch beds worked out well for them. "