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Reviews of The Regent Apartments

4 out of 5
The Regent Apartments
18-24 Aubrey Street, Surfers Paradise, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 261 reviews" "
Rating 8 - Good. 105 out of 261 reviews" "
Rating 6 - Okay. 22 out of 261 reviews" "
Rating 4 - Poor. 6 out of 261 reviews" "
Rating 2 - Terrible. 4 out of 261 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rowena

Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Stayed 3 nights in Feb 2024

8/10 Good

Wayne

Stayed 3 nights in Jan 2024

2/10 Terrible

Mandeep

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment we stayed in Need a repair.everything falling apart.after hour services are not very helpful at all.whatever you ask they say sorry you have to wait until morning.tv wasn’t working.i won’t stay again.

10/10 Excellent

Jas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Rua

Stayed 3 nights in Oct 2023

8/10 Good

Caitlin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, property conditions & facilities
The friendliest staff and lovely views and location! 10/10
Stayed 3 nights in Sep 2023

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, room comfort
Fantastic and cant wait to go back!
We enjoyed all the ammenities the property offered. It had the best views of the River.
Stayed 8 nights in Sep 2023

8/10 Good

Celina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The after hours checkin took 20 minutes because of the intercom not working and my phone calls not being answered.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Really great stay. The staff were lovely and the apartment was comfortable and clean, and in a great location. Fast reliable WIFI too.
Stayed 6 nights in Jul 2023

6/10 Okay

scott

Liked: Cleanliness, property conditions & facilities
Could not get aircon to work or washing machine. But did like the apartment.
Stayed 3 nights in Mar 2023

10/10 Excellent

Irvin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and very close walk to great restaurants and entertainment. Would highly recommend!
Stayed 3 nights in Feb 2023

2/10 Terrible

Lina

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, room comfort
Great spot
Great location, welcoming friendly staff, great facilities and nice big apartment. Kids loved the pool slide.
Stayed 6 nights in Dec 2022

10/10 Excellent

Iris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and check-out process. friendly stuff and easy parking. nice indoor and outdoor pool

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Only downside is Bedroom don’t have air con for hot days, I would say everything else is pretty good for the size apartment and location. The bad Outcome was the communication when we arrived it was very poor when trying to get access in while we have been waiting 30 min outside .

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was OK but room we were in was a bit tired and in need of updating especially showers. But rooms were spacious with good outlook views. One of the two lifts was out and had been for about a year due to availability of parts and this was a bit of a pain waiting for the lift service. Apartment was in a good location for us and will use a again but will likely enquire about getting a more luxury room.
Stayed 11 nights in Oct 2022

8/10 Good

Lara

Stayed 4 nights in Sep 2022

10/10 Excellent

Lars

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location very near the beach and just a few blocks outside the busier parts of Surfers. Building is a bit older, but has essential amenities. Best part, the front desk staff who were excellent and helpful. Would gladly stay there again.
Stayed 8 nights in Sep 2022
Response from Deb on 5 Oct 2022
Thank you so much. It was a pleasure having you and Kyli stay and look forward to seeing you in the future.

10/10 Excellent

Serap

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this place. Friendly staff, clean, spacious and and cosy apartment with an awesome view. We would definitely consider coming back here again.
Stayed 3 nights in Sep 2022
Response from Deb on 4 Oct 2022
Thank you for your review and we look forward to seeing in the future

8/10 Good

Katherina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Cherelle

Travelled with family
Liked: Cleanliness
The main bedroom bed very uncomfortable and darker window treatments in main living area required as very bright in the morning and afternoon can only imagine how hot it would get in the Queensland heat. Our visit was in milder weather conditions.
Stayed 7 nights in Aug 2022

8/10 Good

Peter

Travelled with family
Liked: Amenities
PROS: Nice ocean and lake views, great size apartment and quiet location. CONS: appeared the apartment hadn’t been used for a while as it was a little dusty, crockery had to be washed prior to use, blinds would open but could not be raised, slide door to balcony difficult to open and close. CONS not a deal breaker. Would stay again.
Stayed 4 nights in Jul 2022

10/10 Excellent

Rod

Travelled with family
Liked: Amenities, property conditions & facilities
We (family of 5) stayed at the Regent Apartments during the July 2022 school holidays. The two bedroom apartment was clean and comfortable, with the second bedroom large enough for three single beds. The kitchen was well appointed with plenty of cooking utensils. The apartment complex has two pools which the kids loved, even after spending the day the beach. The beach is a 2 minute walk away, and Cavil Avenue an easy 8-10 minute walk. If walking isn’t your thing there is a tram stop and bus stop close by. Overall we had a wonderful holiday and the Regent Apartment complex was a great place to stay. We will definitely stay there again.
Stayed 8 nights in Jul 2022

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment is amazing and close to the sea my family enjoy it very much.
Stayed 4 nights in Jul 2022

8/10 Good

Narelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beds are so comfy, bathrooms are clean, small lounge in the 2 bedroom apartment and a little expensive, bus to airport on time.
Stayed 7 nights in Jun 2022

10/10 Excellent

Abbi

Stayed 3 nights in Jun 2022

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a family vacation :)
Stayed 3 nights in Apr 2022

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wasn’t very clear instructions for check in.
Stayed 3 nights in Apr 2022

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
I liked the Large lounge area
Stayed 4 nights in Apr 2022

10/10 Excellent

Diana

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great, large apartment, will stay here again. Only 1 lift working :(
Stayed 4 nights in Apr 2022

10/10 Excellent

Hans

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All round good accommodation
Stayed 3 nights in Mar 2022

8/10 Good

Craig

Stayed 9 nights in Jan 2022

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful view
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay and clean
The 2 bedroom apartment we stayed at was very clean and spacious. It looked like it was refurbished recently, good views from the apartment. Indoor Pool was great and kids loved it. They also offered pool toys for kids. Service was great, one of the really good ones we have stayed at. I would definitely re-book if we were going to Gold Coast again.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Great location - within walking distance to the beach. Apartment clean and presented well. Would have appreciated more linen / blankets for the beds. Only 1 thin blanket on each bed - not enough for the winter months. Indoor and out door pool was a lovely addition to our stay.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Great resort lovely balcony and location Clean and tidy
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Amenities
Good location 15 min walk to surfers, kids loved the pool and size of the apartment was good. We were happy in our stay and we were happy to over look issues with the apartment. It’s Not the cleanest in the apartments. Our apartment was rundown it needed some TLC. We also had to buy our own toilet paper as they didn’t keep any in the rooms and every time we needed something the desk was closed and couldn’t get any assistance. As we were out throughout the day. Also considering the environment we are in at the moment we only had one little bar of soap for washing our hands. This wasn’t adequate for a family of five the apartment also had no cleaning soap to clean the bathrooms/kitchen/dishes.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect and the unit was clean and tidy.
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Huge 2 bedroom apartment, close to everything. Loved our stay. Will stay here next time
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Free onsite parking was fantastic as you can come and go as you please. Clean apartment, lovely pools. Highly recommend. Better to book directly with the folks at the apartment.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, very close to the beach and easy walk to Cavill mall
Stayed 9 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Loved the spaciousness of the apartment. But just a few things needed looking at. Sliding door to the balcony couldn’t be open. Open cavity outside window in the main bedroom was filled with debris and cigarette butts. However we would stay at this hotel again.
Stayed 3 nights in Apr 2021

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is so nice and close to the beach and eating venues. It has indoor and outdoor pool - so great in any weather. Thank you!
Stayed 3 nights in Apr 2021