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Reviews of Surfers International Gold Coast Accommodation

3.5 out of 5
Surfers International Gold Coast Accommodation
7-9 Trickett Street, Surfers Paradise, QLD

Reviews

8.0

Very good

Rating 10 - Excellent. 106 out of 294 reviews" "
Rating 8 - Good. 105 out of 294 reviews" "
Rating 6 - Okay. 47 out of 294 reviews" "
Rating 4 - Poor. 25 out of 294 reviews" "
Rating 2 - Terrible. 11 out of 294 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Trudy

Travelled with partner
Disliked: Cleanliness, amenities
The view was amazing. Location was great. But there was no lid on the toilet seat. TV antenna needs to be fixed coming apart at the back could only watch channel 10 with out interference. There was no one at the front desk to discuss any problems. The entire unit just needs a good clean. Don’t think we would book here again.
Stayed 3 nights in May 2024

4/10 Poor

Carolyn

Travelled with group
Disliked: Amenities, property conditions & facilities
No one on the desk when we arrived. Room not ready. Had to wait for other guest's to return for their luggage so ours could go into the storage/ cleaning cupboard. Our apartment was very run down. Appliances and furniture were old and mismatched. Water stains in ceiling from leaks. Location was great and we had a fabulous view.. however we would not go back.
Stayed 5 nights in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
We were able to check in early and they helped us with our baggage at the end of the stay enabling us to explore and experience the Gold Coast even more. Staying in a two-bedroom apartment meant we had terrific uninterrupted views of the beach and experienced amazing sunrises every morning. The apartment came stocked with all the essentials to stay for over a week, including its own washing machine and dryer as well as the kitchen having a full-size fridge/freezer.
Morning Sunrises
View from the 16th floor
Stayed 7 nights in Jun 2023

8/10 Good

Gene

Liked: Cleanliness, room comfort
Excellent location
Excellent location. Large unit (2 bedroom). Dated interior. Very helpful reception.
Stayed 5 nights in May 2023

10/10 Excellent

Mandy

Liked: Cleanliness, property conditions & facilities
The location was excellent & beautiful view. Loved how it was so close to Cavill Ave with lots of dining options. Due to being on the 6th floor, it was a bit noisy, that would be my only complaint
Stayed 7 nights in Apr 2023
Response from Jackie on 9 May 2023
Many thanks for the feed back, glad to hear you enjoyedyour stay.Jackie

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean tidy and great view
Response from Jackie on 1 Feb 2023
Many thanks for your positive review!!Much appreciated.....Jackie

8/10 Good

Henrik mulvad

Liked: Cleanliness, room comfort
The view is spectacular and the hotel is perfect located right next to the beach
Stayed 2 nights in Nov 2022
Response from Jackie on 14 Nov 2022
I have to agree....best location in Surfers Paradise........

8/10 Good

Ocean

Liked: Cleanliness
Stayed 3 nights in Sep 2022

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and love the location as it is within walking distance to everything you need.
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
The unit was huge, spectacular views up and down the beach. Was there two nights, in 5 attempts didn’t catch reception open once. A bit of a shame because with such a spectacular venue, a little bit of customer service would have been nice. Couldn’t find remote for aircon, couldn’t get anyone to help me so couldn’t cool down.
Stayed 2 nights in Feb 2021

4/10 Poor

Anonymous, NSW

Travelled with family and small children
Disliked: Cleanliness
The rooms were big and had a nice view of the beach but the shower sprayed water everywhere, we had to fix it to beable to shower. There were dirty dishes and cutlery in the draws and the worse part was a poo smear on the toilet wall. Reception closed early so we had trouble getting into the building and we could fit into the carpark. After numerous calls i was told we aren't on site so park on the road or wherever you can find a spot.
Stayed 2 nights in Jan 2021

6/10 Okay

Derek, Brisbane

Liked: Amenities
Disliked: Cleanliness
The unit was spacious, fantastic views and in a great location central to everything, however the appartment was dirty, the fridge was disgusting, the cutlery, bowls and plates were filthy.The bed linen in my daughters room had a stain. This was a real shame and really let the apartment down. We would not stay again which is disappointing, as this would be a great place if cleaned properly
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Great views, great position close to restaurant's and tram station
Stayed 2 nights in Aug 2020

8/10 Good

Debby, Logan City

Travelled with family
Liked: Cleanliness
Awesome facilities and view. Clean and spacious apartments.
Stayed 2 nights in Aug 2020

8/10 Good

Joseph

Great location good view from room across to beach, the 1 bedroom apartment was very tired looking needs updating, light in lounge room not working remote to light switch falling apart found glass under bed had been there for awhile,
Stayed 5 nights in Jul 2020

6/10 Okay

Beryl

Liked: Staff & service
Disliked: Property conditions & facilities
Adequate but basic accommodation
Good central Surfers location, friendly staff, apartment drab and dated with assorted issues - TV aerial lead and connection to TV broken but given a temporary fix by manager, electronic door was faulty and kept locking us out, telephone wouldn’t work to contact manager, no apartment instruction manual on what to do when problems arise, no evacuation procedures on the back of the door, air-con remote was missing but quickly replaced, no blanket on bed but a horrible old and shabby one was in the wardrobe, no air-con in the bedroom only in the lounge/kitchen. General surfaces were “serviced clean” but whole apartment needs a through clean - especially the shower recess. Adequate but basic accommodation.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Perfect Location to GLink, beach, shops, night markets.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our spacious apartment had everything we needed for a wonderful break including some of the most magnificent views of the beach. Such a well located building by all the main attractions and shopping.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We have stayed here before. Great price and location. Room was clean and staff were nice. Bed was a little hard. But overall good
Stayed 5 nights in Jan 2020
Response from Lesley on 1 Feb 2020
Thank you for your review. As you would know, being a returning guest, we love building rapport with our guests & forming a genuine friendly connection. We, at Surfers International, look forward to seeing you on your next stay with us soon :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 8 nights in Jan 2020

10/10 Excellent

Deeana, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location the view a beautiful place i would definitely stay again
Stayed 2 nights in Nov 2019
Response from Lesley on 7 Dec 2019
Hi Deeana, we are so pleased you enjoyed your stay here and look forward to seeing you again

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great locations & ocean views! Would definitely stay here again
Stayed 2 nights in Oct 2019
Response from Lesley on 7 Dec 2019
Hi there, we are pleased you enjoyed staying here and we look forward to having you stay with us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful view. Close to everyrhing.
Stayed 4 nights in Sep 2019
Response from Lesley on 7 Oct 2019
Thank you, we are glad you enjoyed staying here. We hope to see you again soon.

8/10 Good

Donna

Liked: Staff & service, room comfort
Amazing location and views
Location amazing,heart of surfers Paradise,view from apartment wicked.apartment tired,but adequate,for family of 4.pool great,gym alright.mangers very helpful,skybus goes from outside apartments.
Stayed 5 nights in Sep 2019
Response from Lesley on 7 Oct 2019
Thank you staying with us and enjoyed our 'wicked' views. As you mentioned we are in a great location for the skybus and the heart of Surfers. We hope to see you again soon.

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay
The room we stayed was in a very good position and the quality of the suite was very good
Stayed 6 nights in Sep 2019
Response from Lesley on 7 Oct 2019
Thank you for enjoying your stay with us, we hope to see you again soon

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Perfect location. Beautiful apartment. Highly recommended
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Classic sea view from 20th floor, very clean , secured and safe , great location at main beach. Good quality free wifi at all times. But not happy with amenities, very old stuffs , like old showers , wash basins with no mixers and old bathrooms and kitchenette. No premiere cable tv channels like no major sports , entertainment's, movies or netflix etc , we missed world cup cricket matches for three days. Just they have free view like free channel 9's Pricing not that cheap either when compared with other new apartments and hotels near by.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
very Nice place to stay with an excellent view towards the ocean.
Stayed 2 nights in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clouse to a lote of thing . the room,s was nice
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Tiffanh, Brisbane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was an amazing stay... amazing views, really impressed with the services and friendly staff, I would definitely recommend to this place to friends and family... will be sure to stay there again!!
Stayed 2 nights in May 2019

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay. A little older but the unit we were in was amazing. Staff super friendly. We will be back
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment we were given was absolutely disgustingly dirty. Mould in appliances. Dirt everywhere food left on chairs and benches. Fridge was dirty and mouldy. Bathroom had not been cleaned in a long time . Urine stains on the sheets and mattress. The staff were great in issuing a refund.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location was fantastic ... great for families ... beautiful view
Stayed 8 nights in Apr 2019

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold coast surfers paradise
It was great close to everything loved the sea view and front of house stay great
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

2/10 Terrible

Bec, Brisbane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was messy, wet dishes, sand all over the lounge. Later that night the air conditioner above our bed leaked and there was water all over the bed. We woke up to dripping water on our pillows. We notified reception in the morning and the maintenance man said he told reception about the leaky aircon. We were then told not to use it and open a window except the room had no windows. It only had a sliding door in the lounge. The lady in reception when we checked out was so rude and barely acknowledged us, she grabbed the keys and walked away in a big huff. Terrible customer service from her. The only good think about this unit was the view and the maintenance man who turned the fc the aircon he had better customer service than reception, not impressed
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything that we need close to bar and lose to shop for meal and the tram lines there for you Togo inanyway
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we got was nice,like the beach view and was close to get around to shops and other places close by
Stayed 2 nights in Mar 2019

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest
Stayed for uluru
Stayed 5 nights in Mar 2019

8/10 Good

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay,tidy,well secure but didn’t have aircon in our room although we got another room with aircon
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
No air con that’s only thing I don’t like otherwise overall good
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awsome views, good location!!! Will definitely be back
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 3 nights in Jan 2019