Apartment, 3 Bedrooms (Absolute Beach Front) | Living area
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Reviews of Hi Surf Beachfront Resort Apartments

4 out of 5
Hi Surf Beachfront Resort Apartments
150 The Esplanade, Gold Coast, Surfers Paradise, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 250 reviews" "
Rating 8 - Good. 60 out of 250 reviews" "
Rating 6 - Okay. 10 out of 250 reviews" "
Rating 4 - Poor. 10 out of 250 reviews" "
Rating 2 - Terrible. 2 out of 250 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nachhatar singh

Travelled with group
Liked: Cleanliness
Just need a soap holder inside shower
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Amenities
Clean, spacious unit with great ocean views. Friendly, helpful staff.
Stayed 2 nights in May 2024
Response from Hi Surf Beachfront Resort Apartments on 21 May 2024
Hi John, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our apartment was amazing, views to die for, modern, spacious, clean and so comfortable. Loved the amenities and the closeness to the beach and transport. The staff were excellent and very helpful and friendly. I really can’t rate this resort highly enough, it was everything I hoped for from the pictures we say online and more. 5 star rating from us
Stayed 5 nights in May 2024
Response from Hi Surf Beachfront Resort Apartments on 21 May 2024
Hi Sally, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, large rooms with fantastic ocean views. Very friendly helpful staff, walk to shops and restaurants.
Stayed 2 nights in May 2024
Response from Hi Surf Beachfront Resort Apartments on 21 May 2024
Hi Gary, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Love the stay We definitely come back again
Stayed 2 nights in May 2024
Response from Hi Surf Beachfront Resort Apartments on 21 May 2024
Hi Peter, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property location in surfers paradise directly opposite the beach. Large comfortable apartment with full amenities and secure carparking. There is currently a large construction project being undertaken next door, however this did not affect the quality of our stay.
Response from Hi Surf Reservations Team on 25 Apr 2024
Hi Monica, We thank you for taking the time to leave us valuable feedback and glad you enjoyed your stay. Our beachfront apartments have fantastic views and we are in a great location across the beach. We look forward to welcoming you back soon as a valued guest at Hi Surf Beachfront Resort Apartments. Kind Regards Hi Surf Reservations Team!

10/10 Excellent

Erin Rose

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was absolutely perfect for our family of 5. Spacious, with a laundry in the apartment was a plus! Central and easy access to everything
Stayed 5 nights in Apr 2024
Response from Hi Surf Reservations Team on 25 Apr 2024
Hi Erin, We thank you for taking the time to leave us valuable feedback and are so pleased you enjoyed your stay. Our apartments are very spacious and we are central to everything as well as having the tram stop outside our back door. We look forward to welcoming you back soon as a valued guest at Hi Surf Beachfront Resort Apartments. Kind Regards Hi Surf Reservations Team!

8/10 Good

??, Brisbane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations Team on 13 Mar 2024
Hi, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

4/10 Poor

Natalie

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This property was not of a suitable standard to be rented. It was unsatisfactorily clean and in a poor state of repair. The management tried to blame Expedia due to the Unit allocation and allotment they gave and excused themselves of responsibility which I disputed. This particular apartment needs urgent attention and shouldnot be leased again until it is made a suitable standard of repair. For reference purpouses avoid Unit 7F.
Stayed 2 nights in Mar 2024
Response from Reservations Team on 13 Mar 2024
Thank you Natalie for taking the time to leave us a review. We sincerely value your comments and have taken your feedback as an opportunity to review and discuss these issues and make the necessary changes with the teams involved. We wish to add that 1 night's refund was compensated back to you. We have passed on your feedback to the unit owner. Regards Hi Surf Reservations Team

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, amenities
Your apartment was pleasant. Amazing views and a great location. Air conditioner in main lounge room au need an upgrade. Perhaps some more toilet paper, and bin bags and maybe a general information pamphlet about front desk hours. Otherwise amazing. Pool area was great. Thank you
Stayed 5 nights in Feb 2024
Response from Reservations Team on 13 Mar 2024
Hi Nicole, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Simon Wai

Stayed 2 nights in Feb 2024
Response from Reservations Team on 13 Mar 2024
Hi Simon, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Stephen

Travelled with family
The property is in a fantastic location, a short 10/15 minute walk to the main centre with lots of restaurants and bars to suit any taste. The views from the apartment were outstanding, definitely be back.
Stayed 8 nights in Feb 2024
Response from Reservations Team on 13 Mar 2024
Hi Stephen, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is outstanding. The only thing is out tv didn’t work & we didn’t have air conditioning in the bedrooms so it was hot. We couldn’t phone reception with regards to the tv as there was no one there and/or no contact number to call.
Stayed 2 nights in Feb 2024
Response from Reservations Team on 13 Mar 2024
Hi Kelly, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Nice and spacious.
Stayed 13 nights in Jan 2024
Response from Reservations Team on 13 Mar 2024
Hi Gary, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was awesome with great views of the beach and wider Surfers area. It was clean and tidy. We struggled a bit in the bedrooms with heat but QLD was having a heat wave the days we were there an dour home town is A LOT colder than the Gold Coast, so that could just be us. Both pools were awesome and kept the kids entertained!
Stayed 5 nights in Jan 2024
Response from Reservations Team on 13 Mar 2024
Hi Johnathan, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Brendan

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Location and amenities were awesome
Stayed 7 nights in Jan 2024
Response from Reservations Team on 13 Mar 2024
Hi Brendan, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Sheree

Liked: Cleanliness, property conditions & facilities
This was a lovely apartment. Fantastic views.
Stayed 2 nights in Jan 2024
Response from Reservations Team on 13 Mar 2024
Hi Sheree, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Kimberlene

Stayed 5 nights in Jan 2024
Response from Reservations Team on 13 Mar 2024
Hi Kimberlene, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

saireen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and two daughters (19 and 20 yo) stayed here for a week. Fabulous. Staff were all very helpful (and friendly and accommodating!) from the time we booked. Location is awesome and the views are superb! It's literally down the lift, walk out the foyer, cross the road and you're on the beach. Would highly recommend.
Stayed 6 nights in Dec 2023
Response from Hi Surf Reservations on 15 Mar 2024
Hi Michael, Thank you for taking the time to leave us valuable feedback. We are so pleased you enjoyed your stay at Hi Surf and agree we have superb views, great location and large apartments. We hope to welcome you back soon. Kind Regards Hi Surf Reservations Team

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property, spacious apartment with fantastic views. Lady on front desk was very helpful and accommodating.
Stayed 6 nights in Nov 2023
Response from Reservations Team on 29 Nov 2023
Hi Robert, Thank you for taking the time to leave us valuable feedback. We agree Hi Surf has fantastic views, great location and large apartments. We hope to welcome you back soon. Kind Regards Hi Surf Reservations Team

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved that the absolute beachfront was exactly what it says.
Stayed 2 nights in Nov 2023
Response from Reservations Team on 29 Nov 2023
Hi Jessica, Thank you for taking the time to leave us valuable feedback. We agree that Hi Surf has apartments with absolute beachfront views. We are glad you enjoyed your stay and hope to welcome you back soon. Kind Regards Hi Surf Reservations Team

10/10 Excellent

darlene

Stayed 2 nights in Oct 2023
Response from Reservations Team on 29 Nov 2023
Hi Darlene, Thank you for taking the time to leave us valuable feedback. We hope to welcome you back soon. Kind Regards Hi Surf Reservations Team

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Bedding
Property was lovely, but there were no duvets in the property or bin bags.
Stayed 2 nights in Oct 2023
Response from Reservations Team on 30 Nov 2023
Thank you for taking the time to leave us feedback. Our reception staff would have been happy to provide you with extra bin bags and extra blankets if they were informed. We do hope to welcome you back again.

10/10 Excellent

Rose Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location right on the beach front. Apartment was spotless and modern , large in size and very comfortable. Reception was excellent also. Everything you need for a long stay or short. Washer and dryer added bonus too! Would highly recommend .
Stayed 5 nights in Sep 2023
Response from Reservations Team on 12 Oct 2023
Hi Rose, Thank you for taking the time to leave us valuable feedback. We totally agree that Hi Surf is in a fantastic location and large apartments. We hope to welcome you back as our valued guests.Kind Regards Hi Surf Reservations Team

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property is in a great location central to everything with incredible views of the gold coast. highly recommended
Stayed 6 nights in Sep 2023
Response from Hi Surf Reservations Team on 25 Sept 2023
Hi Jason, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is a great property
Stayed 2 nights in Sep 2023
Response from Hi Surf Reservations Team on 14 Sept 2023
Hi Emma, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
The position & views were wonderful. The apartment was spacious and well designed. Public transport & local attractions were close and readily accessible. Kids loved the pool, spa & tennis courts. The laundry was great. Our only concerns were the dishwasher not working, & the stovetop not functioning correctly. Overall we had a fabulous time & would recommend Hisurf for a family vacation.
Stayed 8 nights in Aug 2023
Response from Hi Surf Reservations Team on 14 Sept 2023
Hi Darrell, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Shelley

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property would definitely stay here again. Spectacular Views
Stayed 5 nights in Jul 2023
Response from Reservations Team on 7 Aug 2023
Hi Shelley, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Hi Surf Reservations Team on 24 Jul 2023
Hi Wei, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Adele

Stayed 4 nights in Jul 2023
Response from Reservations Team on 7 Aug 2023
Hi Adele, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Chloe, Pakenham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an ocean view room, and oh my god, was it worth it. The most stunning views. The apartment we stayed in was perfect. Clean, modern and big! Hubby, myself our 4yo and 1yo had the best time. The accommodation was definitely part of that
Stayed 7 nights in May 2023
Response from Reservations Team on 12 Jul 2023
Hi Chloe, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Ver close to everything
Stayed 3 nights in May 2023
Response from Hi Surf Reservations Team on 2 Jun 2023
Thank you Donna for taking the time to leave us a review. We look forward to welcoming you again at Hi Surf!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great apartment massive living room area and bedrooms with a amazing view of the sea! Only thing bad was the building next door
Stayed 12 nights in May 2023
Response from Hi Surf Reservations Team on 2 Jun 2023
Thank you David for taking the time to leave us a review. We look forward to the opportunity of welcoming you back to Hi Surf.

10/10 Excellent

Peita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here. The view every morning over looking the beautiful beach and the view of the city lights at night were amazing. Location is great very central to everything. Apartment was spacious and clean. We all loved the indoor pool and hot tub too. We hope to come back.
Response from Hi Surf Reservations Team on 2 Jun 2023
Thank you Peita for taking the time to leave us a wonderful review. We are so fortunate do have fantastic views and facilities at Hi Surf. We hope to welcome you back soon!

10/10 Excellent

ShanShan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Handy location and spacious. Good option with family trip.
Stayed 5 nights in Apr 2023
Response from Hi Surf Reservations Team on 2 Jun 2023
Thank you Shan for taking the time to leave us a review. Hi Surf is in a perfect location and we too love the fact that the apartments are very spacious.

10/10 Excellent

Lyndal Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second indoor heated pool and spa was an added bonus
Stayed 5 nights in Apr 2023
Response from Reservations Team on 18 Apr 2023
Hi Lyndal, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

8/10 Good

Heath, Auckland

Travelled with group
Liked: Cleanliness, property conditions & facilities
The only point I could be critical on was that only 1 lift was working. This resulted in long waiting times and qeues to enter the lifts. Otherwise, great property! Well done Maria. I would stay there again (if the lift is fixed).
Stayed 3 nights in Mar 2023
Response from Hi Surf Reservations Team on 29 Mar 2023
Hi Heath,We are so pleased you enjoyed your stay with us. I can assure you that lifts will be in operation on your return. We look forward to welcoming you back to Hi Surf!

10/10 Excellent

Ratih S M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, just across the beach, beautiful view of the beach
Stayed 5 nights in Mar 2023
Response from Hi Surf Reservations Team on 29 Mar 2023
Hi Ratih,Thank you for your feedback. We look forward to welcoming you back to Hi Surf.

10/10 Excellent

Murray

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Reservations Team on 18 Apr 2023
Hi Murray, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
This hotel provided me with an exceptional service during my recent stay. Their staff's patience, professionalism, and friendly attitude made my stay much more enjoyable and comfortable. I especially wanted to thank the reception lady for going above and beyond to assist my mother with the internet issue she encountered during our stay. Your use of a translation app on your mobile to communicate with her was very thoughtful and greatly appreciated. Your kindness and willingness to help her even though she couldn't speak English demonstrated a level of customer service that is rare to find these days. I truly appreciate your efforts in ensuring that we had a pleasant and comfortable stay at the hotel. I will definitely recommend your hotel to my friends and family, and look forward to staying there again in the future. I will also write a positive comment on Hotels.com as a gold member.
Stayed 4 nights in Feb 2023
Response from Hi Surf Reservations Team on 29 Mar 2023
Thank you for your lovely review. We truly appreciate you taking the time to offer your feedback and we are so happy you enjoyed your stay with us. We look forward to welcoming you and your family and friends to Hi Surf Beachfront Apartments for your next holiday.

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was good, thank you, and will be back
Stayed 4 nights in Feb 2023
Response from Hi Surf Reservations Team on 29 Mar 2023
We truly appreciate you taking the time to offer your feedback and we are so happy you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Lina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First the communications between me and the receptionist was amazing , the view was beyond the hole property was amazing .
Response from Hi Surf Reservations Team on 23 Feb 2023
Thank you for taking the time to leave us feedback. We are so pleased that you enjoyed your stay here at our beautiful resort Hi Surf Apartments. We hope to see you again soon.Kind RegardsHi Surf Reservations Team

6/10 Okay

Yogesh

Travelled with family and small children
Pros: Hi Surf beachfront apartments are close to public transport (G:Link) and right across the beach. There's a convenience grocery store (EzyGrocer) close to this property. This property is a 10-15 min walk from the most happening spots along Surfers Paradise. So, close to all the action yet away from all the crowded or noisy areas. Cons: The apartment we were given (7F) had air conditioning only in the living room. The bedrooms didn't have any cooling. We were given portable fans, but cooling would definitely have helped when they charge you a premium price. Carpets in the apartment looked very dated and need cleaning/replacement. Some of the dishes in the kitchen cabinet weren't cleaned properly. A Meriton building is being constructed across Hi Surf and will block the ocean view of apartments on the side of the building where 7F is located.
Response from Hi Surf Reservations Team on 9 Jan 2023
Thank you Yogesh for taking the time to leave us a review. We sincerely value your comments and have taken your feedback as an opportunity to review and discuss these issues and make the necessary changes with the teams involved. Regards Hi Surf Reservations Team

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for a relaxing stay with my family.
Response from Reservations Team on 11 Dec 2022
Hi Leanne, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very spacious, clean and tidy with everything you needed, and views were awesome
Response from Reservations Team on 11 Dec 2022
Hi Tom, We thank you for taking time to leave us feedback. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back as a valued guest at Hi Surf Beachfront Resort Apartments.

10/10 Excellent

renee

Stayed 2 nights in Nov 2022

4/10 Poor

christina

Travelled with family
Disliked: Amenities, property conditions & facilities
The units are all individually owned and although the photos on the wotif booking site show some really nice and modern apartments, we were very disappointed with the age and quality of the apartment that we had, given the price we paid. I'd booked based on the good reviews I'd read online. We arrived fairly late so had to wait until the next morning to speak to the staff about the room. The hotel manager was extremely understanding and helpful and organise a refund and we stayed somewhere else.
Stayed 3 nights in Oct 2022
Response from Reservations Team on 24 Nov 2022
Thank you Christina for taking the time to leave us a review. We sincerely value your comments and have taken your feedback as an opportunity to review and discuss these issues and make the necessary changes with the teams involved. Regards Hi Surf Reservations Team

4/10 Poor

Wing Fai

Stayed 3 nights in Oct 2022
Response from Reservations Team on 24 Nov 2022
Thank you Wing Fai for taking the time to leave us a review. We sincerely value your comments and have taken your feedback as an opportunity to review and discuss these issues and make the necessary changes with the teams involved. Regards Hi Surf Reservations Team