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Emerald Hotel

4.5 star property
Luxury hotel connected to the convention centre in Gisborne with free parking
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Emerald Hotel

Photo gallery for Emerald Hotel

View from property
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Apartment, 2 Bedrooms | Balcony
Reception

Overview of Emerald Hotel

Reviews
8.2

Very good

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Gisborne.

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • GymGymGym
The price is NZ$199
Price available on 19/4/2024

Check out the area

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040
  • Popular LocationThe Rivers Restaurant and Bar1 min walk
  • Popular LocationThe Sushi Shop2 min walk
  • Popular LocationGisborne Wine Centre7 min walk
  • Popular LocationTairawhiti Museum8 min walk
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Room options

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Separate bathtub and shower, free toiletries, hair dryer, towels

Standard Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Executive Suite, River View

Executive Suite, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Pool View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Apartment

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Single Beds

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Parking included
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9.0 out of 10, Wonderful, (356)
The price is NZ$241
for 1 night
includes taxes & fees
2 May - 3 May
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About the area

Gisborne

Located in Gisborne, Emerald Hotel is connected to the convention centre. Titirangi Reserve and Longbush Reserve reflect the area's natural beauty and area attractions include Gisborne i-SITE Mini Golf and Cook Observatory. Discover the area's water adventures with kayaking, windsurfing and sailing nearby, or enjoy the great outdoors with ecotours.
Visit our Gisborne travel guideOpens in a new window

What's nearby

  • Tairawhiti Museum - 8 min walk
  • Gisborne Harbour - 11 min walk
  • Eastwoodhill Arboretum - 17 min walk
  • Kaiti Hill - 19 min walk
  • Gisborne Hospital - 6 min drive

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • Ballance Street Bistro & Bar - 2 min drive
  • Bollywood Star Indian Tandoori Restaurant - 13 min walk
  • Morrell's Artisan Bakery - 17 min walk
  • McDonald's - 6 min walk
  • Burger King - 10 min walk

About this property

Emerald Hotel

Luxury eco-certified hotel connected to the convention centre
Consider a stay at Emerald Hotel and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Nick's Bistro, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and wedding services
  • A 24-hour front desk, a porter/bellboy and a front desk safe
Room features
All guest rooms at Emerald Hotel feature perks, such as air conditioning, in addition to amenities, such as free WiFi and free newspapers.
More amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • Flat-screen TVs with digital channels and DVD players
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM–9 AM for a fee: NZD 22 for adults and NZD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nick's Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • Free cot
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately NZD 22.00 for adults and from NZD 15.00 for children
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from November to March
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Emerald Hotel?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Emerald Hotel on 19 Apr 2024 start from NZ$199.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emerald Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emerald Hotel?

Self-parking is free at this property.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Emerald Hotel?

Checkout is at 10 AM.

Where is Emerald Hotel located?

Located in the heart of Gisborne, this luxury hotel is within a 5-minute walk of Te Tauihu Turanga Whakamana and Longbush Wines. Gisborne Wine Centre and Tairawhiti Museum are also within 10 minutes.

Emerald Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 593 reviews" "
Rating 8 - Good. 223 out of 593 reviews" "
Rating 6 - Okay. 88 out of 593 reviews" "
Rating 4 - Poor. 33 out of 593 reviews" "
Rating 2 - Terrible. 11 out of 593 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I think a very nice property, but it’s not in the condition it was last time I stayed. General maintenance is not great and the central courtyard/pool could do with some attention. As could paint etc in the rooms, but very spacious rooms with lovely big balconies in an excellent location means we will be back. Also found Elaine at reception very friendly
Stayed 1 night in Apr 2024

8/10 Good

Taalo

Travelled with partner
Liked: Cleanliness, staff & service
Friendly Service. Located in a great spot. Short walk into the city centre. Comfortable and quiet space. Very relaxing. Best sleep in a while... Will book again if ever in Gisborne.... Thanks again
Stayed 1 night in Mar 2024

10/10 Excellent

Engela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front house people were very friendly and helpful. Great spot and off street parking a bonus.
Stayed 1 night in Mar 2024

10/10 Excellent

Damian

Nice rooms and staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Choice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and helpful. Suggested a few good places to eat. Convenient and close to loads of stores. Easy parking. Rooms nice and clean.
Stayed 1 night in Mar 2024

8/10 Good

Maxwell

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay, friendly service and great view of the river, A
Stayed 2 nights in Mar 2024

8/10 Good

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to be close to town, events and restaurants. The Rivers Bar & Restaurant right next door is great. Nice view of the river and the apartment was spacious.
Stayed 1 night in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024