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Shangri-La Golden Sands, Penang

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Tropical Spice Garden

Choose dates to view prices

Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed, Sea View
On the beach, white sand, beach massages, beach volleyball
Executive Suite, 1 King Bed, Sea View
Shangri-La Golden Sands on Penang's sunny shores is perfect for families. Enjoy the white sand beach, rejuvenating massages, or a round at the 9-hole golf course. The resort also offers ecotours and tennis courts, appealing to visitors of all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
The current price is NZ$181
includes taxes & fees
7 Oct - 8 Oct

Room options

Check availability for these dates

Tonight

Sept 18 - Sept 19
Check availability for tonight Sept 18 - Sept 19

Tomorrow

Sept 19 - Sept 20
Check availability for tomorrow Sept 19 - Sept 20
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.0 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Sea View

Executive Room, 2 Single Beds, Sea View

Executive Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 72 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2

View all photos for Executive Seaview twin Room

Lobby

Executive Seaview twin Room

  • Sleeps 2

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Executive Seaview Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview Room

  • Sleeps 2

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 2

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2

View all photos for Executive Seaview king Room

Lobby

Executive Seaview king Room

  • Sleeps 2

View all photos for Deluxe king Room

Lobby

Deluxe king Room

  • Sleeps 2

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About the area

Located in Batu Ferringhi, a neighbourhood in George Town, Shangri-La Golden Sands, Penang is in the suburbs and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular local attractions. Penang National Park and Penang Hill are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours.
Visit our George Town travel guideOpens in a new window
View more Resorts in George TownOpens in a new window
Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 3 min walk - 0.3 km
  • Batu Feringghi Night Market - 9 min walk - 0.8 km
  • Entopia by Penang Butterfly Farm - 9 min drive - 7.3 km
  • ESCAPE Adventureplay - 11 min drive - 7.6 km
  • Penang Hill - 25 min drive - 19.0 km

Getting around

  • Penang Sentral - 55 min drive
  • Penang (PEN-Penang Intl.) - 52 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Sigi's Bar & Grill on The Beach - ‬8 min walk
  • ‪KFC - ‬3 min walk
  • ‪Power-up restaurant - ‬2 min walk

About this property

Shangri-La Golden Sands, Penang

Upscale family-friendly resort near Ferringgi Beach
Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides a golf course, free water park access and a beach bar. This resort is a great place to bask in the sun with a white sand beach, beach massages and beach volleyball. Enjoy the health club, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and 2 outdoor tennis courts
  • Access to a nearby health club, babysitting (surcharge) and 5 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 387 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • 43-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 82 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 82 per person
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on 7 Oct 2025 start from NZ$179.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Golden Sands, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Golden Sands, Penang?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Golden Sands, Penang?

Checkout is at noon.

Where is Shangri-La Golden Sands, Penang located?

Nestled on the beach, this Batu Ferringhi resort is within 3 mi (5 km) of Ferringgi Beach and Tropical Spice Garden.

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Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hayder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for family
Stayed 2 nights in Aug 2025

8/10 Good

Johnny

The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Stayed 2 nights in Aug 2025

8/10 Good

Angela LaVette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Property is very clean and nice.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent variety of Breakfast options and everyday they would switch out some food items.
Stayed 3 nights in Jul 2025

8/10 Good

Kin Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park and mins to the beach. Nice beach access. Staff are very nice but facilities seems a bit dated. Breakfast buffet was ok. So far a decent beach front hotel resort. Only complain is that the breakfast buffet area are not air conditioned and feel very unpleasant dinning in sweating heat. Wish the resort can air conditioned that area too in the future. Otherwise has been a pleasant stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Aimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service top notch as always and great breakfast options!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad it's being restored

It has restored its former glory.It had gone down badly but am so so happy now we can come back again and enjoy its peaceful and relaxing atmosphere.
Stayed 7 nights in May 2025

10/10 Excellent

Debra Ann

Liked: Cleanliness, amenities, property conditions & facilities
We loved the view from the balcony. Everything about this hotel is designed for your comfort. We very quickly made the most of all the amenities because it is very easy to use.
Stayed 6 nights in May 2025

8/10 Good

Hilvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been ok
Stayed 1 night in Jun 2025

10/10 Excellent

Faye

Liked: Amenities
I liked everthing about the resort
Stayed 4 nights in Feb 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and well kept. Beach is washed out, but pool was nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience staying here
Stayed 1 night in Dec 2024

10/10 Excellent

yunizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time . It's very kids friendly and convenient for elderly people in terms of the amenities.walking distance to feringgi nite market.hawker stalls are nearby.the most, kids love the swimming pools and enjoyed the beach. breakfast buffet was awesome.
Stayed 1 night in May 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff was helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Arcangel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay at Batu Feringgi

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Stayed 4 nights in Jan 2025

8/10 Good

Jivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Hotel is a bit dated, but rooms are comfortable. Great buffet.
Stayed 3 nights in Mar 2025

8/10 Good

Bak Huat

Liked: Cleanliness, staff & service
we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
Stayed 3 nights in Jan 2025

8/10 Good

Herve

Liked: Cleanliness, property conditions & facilities
included Breakfast has lots of variety and is plentiful
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Liked: Amenities
A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and this is my 2nd time (: , will definitely come back again 😎
Stayed 5 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd not been to Penang before and went with friends who visit quite regularly. We were suitably impressed and will be planning another visit for a longer period when the occasion permits.
Stayed 5 nights in Feb 2025

8/10 Good

zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star employee.

hope to provide tap for wuduk. for edely to pray. tq for the praying matt. the no 1 premier hotel to provide muslim friendly. shangri la have the best housekeeping manager.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Compared to previous visits there is tangible improvement especially with the personnel and the breakfast offered
Stayed 5 nights in Dec 2024