Penang Holidays from NZ$1,690

It is an OK place where the location is good and the price of room is reasonable. The bed is clean and the room is reasonable clean too. However, it really does not deserved the 9 plus overall ratings. The aircon in my room is constantly making squeaking noise due to the flap not functioning properly. The towel rack in the bathroom is broken, and the wash basin is not installed solidly on the floor. I almost toppled the entire wash basin. The shower hot water is erratic and the hot water can be boiling hot, and it's not easy to adjust to the correct water temperature. Overall it is an ok budget hotel, but not a hotel that I will go back to stay. I will try other hotels in the vicinity next trip.

Second time staying here, enjoyed the service and the pool!

Have good breakfast selections but the room are quite run down.

My stay at the Citadines was fine overall. I opted out of the breakfast option, and i was glad that I did because they dont have hot breakfast. They only have coffee and pastries. Ive stayed at more budget friendly hotels that offered a hot breakfast, so that was a little let down. Also the sound proofing was not great. I was able to hear my neighbor above me dragging furniture around and I was able to hear him pleasuring himself multiple times per day even with my head phones on. I did not hear the guests to the side of me at all, only the guest above me, which was odd. The area around the hotel is just a giant highway, so its not walkable, you have to order a grab to get anywhere. Cleanliness was ok, and the front desk staff were great. The only small downside was it was a little difficult communicating with them because they were not fluent in English, but they knew enough to get a general idea of what they were saying.

Excellent variety of Breakfast options and everyday they would switch out some food items.