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Overview of PARKROYAL Penang Resort

Photo gallery

Featured image
On the beach, white sand, beach towels, beach massages
Outdoor pool, pool umbrellas, pool loungers
Water park
Minibar, in-room safe, desk, blackout curtains

PARKROYAL Penang Resort

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationFerringgi Beach4 min walk
    Popular LocationTropical Spice Garden2 min drive
    Popular LocationFloating Mosque of Tanjung Bungah5 min drive
    AirportPenang (PEN-Penang Intl.)51 min drive

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About this area

George Town

Located in George Town, PARKROYAL Penang Resort is near theme parks and on the beach. Penang Hill and Penang City Hall are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Travelling with kids? Don't miss ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
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Map
Popular Location

What's nearby

  • Ferringgi Beach - 4 min walk
  • Tropical Spice Garden - 2 min drive
  • Floating Mosque of Tanjung Bungah - 5 min drive
  • ESCAPE Adventureplay - 5 min drive
  • Entopia by Penang Butterfly Farm - 5 min drive

Getting around

  • Penang Sentral - 55 min drive
  • Penang (PEN-Penang Intl.) - 54 min drive

Restaurants

  • Cinnamon Asian Kitchen — 1 min walk
  • Gustoso — 1 min walk
  • Seafood - 5 min walk
  • Bora bora - 5 min walk
  • Ferringhi food paradise - 6 min walk

About this property

PARKROYAL Penang Resort

Beach spa retreat, walking distance from Ferringgi Beach
Catch some rays at the beach or spend the day relaxing at PARKROYAL Penang Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 309 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Minibars, coffee makers and free bottled water are among the other amenities available to guests.
PARKROYAL Penang Resort offers 309 forms of accommodation with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

St. Gragory Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.65 for adults and MYR 33.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 9

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Beach towels
  • Renovated entire property – January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 130.00.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.65 for adults and MYR 33.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort
PARKROYAL Resort Penang
Penang PARKROYAL
Penang PARKROYAL Resort
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
PARKROYAL Resort
PARKROYAL Penang George Town
PARKROYAL Penang Resort Hotel
PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort Hotel George Town

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 444 out of 990 reviews
5 - Excellent 45%
Rating 4 - Good. 404 out of 990 reviews
4 - Good 41%
Rating 3 - Okay. 88 out of 990 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 990 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and close to beach
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that we chose again for a celebratory weekend. Worth it as you are well looked after. Had a meal in the on-site Italian Restuarant - very impressed. Food quality and price was amazing. We will be back again.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Their service from check-in, housekeeping and check-out is excellent. The pool and beach are awesome here. Only things is there's no lock in bathroom. So if you're with children or with family haha you need to make some good rules to avoid any issue hehe
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Mar 2021