Does Hotel Equatorial Penang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

Is Hotel Equatorial Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Equatorial Penang?

Self-parking is free at this property.

What time is check-in at Hotel Equatorial Penang?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Equatorial Penang?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Equatorial Penang provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 5 AM to 6 PM at scheduled times.

Where is Hotel Equatorial Penang located?

This family-friendly George Town hotel is located near the airport, within 3 mi (5 km) of Penang International Sports Arena, RECSAM and Institute Pendidikan Guru and University of Science-Malaysia. Queensbay Mall and TESCO are also within 6 miles (10 km).

Hotel Equatorial Penang Reviews, Deals & Photos 2025

About the area

Located in Bayan Lepas, a neighbourhood in George Town, Hotel Equatorial Penang is in a shopping district and near the bay. Penang Hill and KOMTAR are notable landmarks, and travellers looking to shop may want to visit Queensbay Mall and Gurney Drive. Travelling with kids? Consider Penang Botanical Gardens and Kidland Penang.

Visit our George Town travel guide

10/10 Excellent

weng joo

10 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Environment is very beautiful and room is very clean

Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

3 Jan 2021

Liked: Staff & service, amenities, property conditions & facilities

It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

1 Jan 2021

Stayed 2 nights in Dec 2020

10/10 Excellent

Sab, Kuala Lumpur

31 Dec 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superb service from the staffs Well maintained Limited Breakfast choice

Stayed 2 nights in Dec 2020

6/10 Okay

Sukhdev Singh

28 Dec 2020

Liked: Cleanliness

Disliked: Staff & service

Disappointed with the stay

Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.

Stayed 3 nights in Dec 2020

10/10 Excellent

Tan Nee

30 Oct 2020

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

6 Sept 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to pamper yourself ?

Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !

Stayed 1 night in Sep 2020

10/10 Excellent

LogineeK, Kuala Lumpur

1 Aug 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .

Stayed 2 nights in Jul 2020

10/10 Excellent

Muhammad

23 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

29 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.

Stayed 7 nights in Feb 2020

10/10 Excellent

Kan Tik

28 Feb 2020

Stayed 1 night in Feb 2020

4/10 Poor

Sangmin

28 Feb 2020

마운틴뷰라 별로였고 객실에 카펫이 깔려있어 먼지 알러지가 있는 저는 재채기때문에 고생했음.

Stayed 1 night in Feb 2020

10/10 Excellent

Brittany, Scottsdale, AZ

23 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

16 Jan 2020

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair

Stayed 1 night in Jan 2020

4/10 Poor

SUNG CHUL

31 Dec 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

30 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)

Stayed 1 night in Dec 2019

10/10 Excellent

Jamuna

29 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

8/10 Good

iori

24 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

22 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルで仕事する方向き

ホテルで仕事をする方向き

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

16 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great property, clean, friendly and helpful staff.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

10 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

8 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

6 Dec 2019

골프장이 보이는 뷰라 좋았습니다

Stayed 2 nights in Dec 2019

8/10 Good

Hi kwan

5 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

8/10 Good

Tom, Melbourne

3 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was great , but I really hate doing theses written reviews keep it expedia.

Stayed 2 nights in Nov 2019

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Deluxe Room, 1 King Bed, Pool View

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