Q Collection @ Macalister(formerly know as Apple Hotel Penang)

Property class: 3

Choose dates to view prices

Close to KOMTAR, Q Collection @ Macalister(formerly know as Apple Hotel Penang) provides amenities such as laundry facilities. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A hotel room with a neatly made bed, two red pillows, a white bedspread, and a heart-shaped decoration made of red flowers on the bed.

Standard Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a bed, a wooden headboard, a brick-patterned wall, and a glass-enclosed shower area.

Superior Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A bedroom with a large bed, a white headboard, and a blue wall with a pattern of vintage sewing machines.

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a large mirror, and a patterned wall.

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio Suite

A neatly made bed with rose petals and a swan-shaped towel, pillows with "PARIS" and "PARIS is a good place" text, and a wall covered with newspaper clippings.

Deluxe Studio Suite

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a TV, and an air conditioning unit.

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Room

A hotel room with a large window, a bed, a nightstand, and a door.

Family Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Studio Suite

A hotel room with a bed, a blue armchair, a glass-enclosed wardrobe, and a large window offering a city view.

Executive Studio Suite

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
76 Lorong Selamat, George Town, Pulau Pinang, 10400

Getting around

  • Penang Sentral
    28 min drive
  • Penang (PEN-Penang Intl.)
    30 min drive

About this property

Q Collection @ Macalister(formerly know as Apple Hotel Penang)

  • Hotel near KOMTAR
  • Q Collection @ Macalister(formerly know as Apple Hotel Penang) provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Express check-out, a 24-hour front desk and smoke-free property
    • A lift and luggage storage
  • Room features
  • All guest rooms at Q Collection @ Macalister(formerly know as Apple Hotel Penang) have comforts, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and bidets
    • 24-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards and housekeeping

Similar properties

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  • Breakfast available
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Frequently asked questions

Is Q Collection @ Macalister(formerly know as Apple Hotel Penang) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Limited spots are available.

What time is check-in at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Checkout is at 11:30 AM. Late checkout is available for a fee.

Where is Q Collection @ Macalister(formerly know as Apple Hotel Penang) located?

Located in Downtown George Town, this hotel is within a 15-minute walk of New World Park and KOMTAR. Hin Bus Depot Art Centre and Loh guan Lye Specialist Centre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Q Collection @ Macalister(formerly know as Apple Hotel Penang) Reviews

6.8

5.6

Cleanliness

7.0

Amenities

6.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 4 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified review

8/10 Good

Liked: Amenities
Staff was excellent and very helpful in helping our Internet problem in booking for grab transport.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Good location, very basic room

Good location in Lorong Selamat. Very basic room. Room was dated and lack maintenance at some areas, but relatively clean and functional. For its price point, consider as okay and acceptable.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Generally ok, staff were hospitable and helpful. But, the manager Mrs Rinie was unfriendly as she was harassing my sister who stayed in another room about the extended hour that we requested and threatening her. Totally unacceptable hospitality to hold such a position! The 2 Deluxe Double rooms that I booked didn’t have any windows. The Aircon didn’t work so it was fixed in situ when I was in the room. I came in from a long haul flight thus was exhausted in having to wait for the technician to fix the AC. The AC worked after he cleaned it with a toothbrush as the hotel doesn’t have a vacuum cleaner! No kidding. Years of dust-bunnies fell onto the bed. I had to insist that the bedsheets & covers were replaced. I stayed over 10+ days, had to get use to the limited 1-toilet roll a day ration for ever room. Unbelievable! The hotel is centrally located, thus it has easy access to many places. It’s a shame that staff were not fully trained to clean bathrooms & toilets properly. The roller-blinds in the bathroom-shower was full of mold and was unhygienic. Why were these not put on the outer glass walls of the bathroom-shower?
Stayed 11 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
This a no-frills hotel located in a convenient part of George Town. Lots of restaurants and hawkers stands nearby. It is inconvenient climbing steep hotel entrance stairs with rolling suitcases. Was their an elevator with access to the bottom floor? I don't know, there wasn't any signage indicating this. They advertised airport pick-up. This service was not available to me due to Apple Hotel Penang being short staffed during Chinese New Year. Ensure your arrival does not coincide with Malaysian public holidays. Another surprise: Giving a 100 RMU cash deposit upon check in. I did not read this in the small print when booking. Be prepared for this. The room was clean & spacious. I appreciate the blackout curtains. Decent shower with adequate water pressure. Wi-Fi signal was strong. Despite being an old, outdated property in need of upgrades, it was great value for the dollar. This will appeal to budget conscious travellers like myself.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Stayed 3 nights in Jul 2024