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"This was a lovely hotel right in the heart of Florence. "

"Lovely hotel in a great location. Staff very helpful and we had an upgrade on our room which was lovely. Aircon was a little noisy. Breakfast had a lot of choice and was all good quality. Would definitely stay again."

"This is a repeat stay. Loved it and loved the VIP perk of the bottle of wine. Grazie!"

"Excellent staff. They helped us with train scheduling during a national train strike. Great breakfast and great location. Plenty of places to eat and walkable to just about everything. Highly recommend this hotel. Oh yes it is quiet and the air conditioning works very well."

"My first impression of the hotel is very good with the display of the hotel ground level. However I found the service is vey limited: the clean up is not through and they did not refill coffee pods for 2 nights. Then I had to phone the service which is always busy. I had to drag myself out of bad to the reception in order to get coffee! Then, I got a knock on the door to clean the room so I tried to leave to give them some time to do it. Even though I spent three hours outside and came back to the untouched room. So I spoke with the cleaning person on the corridor and was told to go to reception for the arrangement! I almost found this feels like staying in a hostel with the hotel price!"

"We had a fabulous 3 nights in this hotel. The staff were amazingly warm and helpful, nothing was too much to ask. This hotel is a real gem in Florence, we will be back. "

"A few dust bunnies in corners but good otherwise. Great staff. Very friendly and helpful Excellent breakfast Lovely wines. "

"no breakfast service very slow staff not that friendly at front desk When I went to my room it was open which I brought to their attention but they did nothing about it No amenities provided also they charged me for things i did not use"

"Breakfast buffet was delicious and amazing. Staff’s were very friendly and welcoming. Perfect environment 👍"