Mountain view
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Reviews of HaoSTAY

2.5 out of 5
HaoSTAY
251 Funatsu, Fujikawaguchiko, Yamanashi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 281 reviews" "
Rating 8 - Good. 61 out of 281 reviews" "
Rating 6 - Okay. 20 out of 281 reviews" "
Rating 4 - Poor. 4 out of 281 reviews" "
Rating 2 - Terrible. 4 out of 281 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suet Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and pretty spacious
Stayed 1 night in May 2024

10/10 Excellent

Manjula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Stacey

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Arun Mohan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Had an awesome stay here.. took the Mountain view room and Mt. Fuji view was spot on through our window..the room was cosy, loved the stay. Staffs are amazingly friendly and helpful.. Breakfast was awesome..The terrace is accessible and had a great photographic spot of Mt.Fuji..
Stayed 2 nights in Apr 2024

10/10 Excellent

Carmen, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff members, when we arrived it was raining, the ladies helped us carry our luggage from the bus station to the hotel. We were cold and the ladies serves us hot tea, made us feel very welcomed, thank you so much!
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable, staff was incredibly helpful, we loved the area because it was so easy to walk to everywhere we wanted to go.
Stayed 1 night in Apr 2024

6/10 Okay

Jacqui

Travelled with family
Liked: Cleanliness, staff & service
The bathroom was very tiny and the towels were very thin.
Stayed 1 night in Apr 2024

10/10 Excellent

Eva

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place the complimentary amenities were amazing but grab them whilst you can otherwise you won’t be able to take them. It had bath salt and facial masks. We drove the bed was spacious and I had the view of mt Fuji. I would however find it hard if walking as I could see people tiredly pushing their luggage up a little hill. The breakfast like others said are simple but I liked it. Nice and clean great English with the staff. Loved it thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with breathtaking views of Fuji from their roof terrace
Stayed 2 nights in Apr 2024

6/10 Okay

Eunice

Travelled with partner
Liked: Property conditions & facilities
we booked this hotel because it was more budget friendly and it shows. The room is small, the hotel isn’t very clean and you can tell the building itself is more run down. The rooftop view isn’t anything to shout about and it’s only a nice view if you get a lucky clear day (which we didn’t). Outside of that, it’s just a rooftop with some tables scattered around. It’s a 15 minute walk from the station and you can rent bikes there, which helps with getting around. I wouldn’t recommend walking to anywhere you want to go as it’s quite a good distance. The free breakfast is nice. The customer service is ok. It’s a decent hotel but it’s nothing fancy if youre looking for something simple in the area, it’s a good option.
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for a visit to Mt Fuji. Train station only as short walk away and hotel provides a shuttle service when you have baggage. Plenty of places to eat nearby. Staff were very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but the room was spacious, clean and comfortable. They provided everything we needed (and extras face masks!) the staff we friendly and helpful. It's around a 15 minute walk from kawaguchiko station, which is handy. It's convenient to explore lake Kawaguchiko area. They have bikes for hire, including electric bikes, which is great.
Stayed 1 night in Mar 2024

10/10 Excellent

kinbin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear and room so big.
Stayed 1 night in Mar 2024

10/10 Excellent

Jahangir

Stayed 1 night in Mar 2024

6/10 Okay

Kashoua

Travelled with family
Liked: Cleanliness, staff & service
Decent place to rest. There are many things to do so we didn’t spend time in the room other than to shower and sleep. It’s about a 15-minute walk from the train/bus station. Close to bus route (red line).
Stayed 2 nights in Mar 2024

10/10 Excellent

MARILOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is huge facing the Mt. Fuji and so clean. Also, they provide takkyubin services for our luggages. We had free breakfast and there were only 2 options. We tried both and these were awesome. The staff is super friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The view of majestic Mt Fuji from the room was beyond words. The room was big, very clean and it was a very nice and comfortable stay.

10/10 Excellent

Darlene

So glad we stayed here. The twin rooms had 2 queen beds. Mt Fuji view rooms were excellent. Ours had a tatami mat sitting area. The view of the mountain from the roof was amazing!! Can walk from the train station about 15 minutes. Taxis were lined up so chose to walk. Very clean. Kind staff. Highly recommend!
Stayed 1 night in Mar 2024

8/10 Good

CHUN WING,

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from room to Fuji mountain
Stayed 1 night in Mar 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Spectacular view and near the lake. Unfortunately, the walls are very thin, so be aware if you are noise sensitive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosa, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio, el personal extremadamente amable y se podían caminar a varios puntos de interés.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the lake.
Stayed 3 nights in Feb 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of Mount Fuji from viewing platform and some rooms. Room spacious and clean with kettle and fridge. Breakfast choices were minimal. Thankfully only stayed 2 nights as there were only 2 choices - a Japanese set or a sandwich. Breakfast had to be ordered the night before and a time chosen. There was no fruit or salad available except for 2 tiny segments of banana and orange on the sandwich option.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

xialian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff were very nice. The HAOSTAY COFFEE from the same owner is 3 minutes walk from train/bus station. They provide free service to transfer the luggages from the HAOSTAY hotel to HAOSTAY COFFEE.
Stayed 1 night in Jan 2024

2/10 Terrible

janelle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower in room 102 smelled of sewage. At first I thought we just needed to leave the vent on but after the first day it was apparent that it was something that could not be fixed as it was coming from drain and would only stop if water was going through to block it. By the time we figured it out we already checked out. For the price paid for the large room it was definitely a poor value and I would expect cleaning staff to identify issues when preparing the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Kee Giap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose Roberto Gutierrez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. There’s a roof top with an amazing view to mount Fuji.
Stayed 1 night in Dec 2023

8/10 Good

Peishih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unobstructed view of Mt Fuji is unbeatable. It’s also walkable to all major main attractions and bus stop is not far away. But it will be some walk from train station if you have huge luggage. Breakfast is simple but delicious. A lovely stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Peng Chuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was interesting with an area for watami. The view from the room was perfect, looking directly at the mt Fuji. Room was clean and breakfast was good also. Will return for my next trip. Highly recommended!
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Nov 2023

10/10 Excellent

Arturo

Stayed 1 night in Nov 2023

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can have a great view of Mt Fuji at the roof top. Get up early and enjoy the morning view of Mt Fuji.
Stayed 1 night in Oct 2023

10/10 Excellent

daryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bathroom has a smell. May be if the toilet has automatic deudorizer. It surely helps
Stayed 2 nights in Nov 2023

6/10 Okay

Mimi, Kent

Travelled with family
Liked: Staff & service
This property is a bare minimum hotel. The free breakfast was okay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Man Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the building is new
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice place and very attentive staff, they rent you bikes and it is possible to move to places not close but nice.
Stayed 2 nights in Oct 2023

10/10 Excellent

Janette

Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely book a mountain view room
Stayed 2 nights in Oct 2023

10/10 Excellent

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Kawaguchiko. The customer service is terrific. Owner lady is super hospitable. The hotel is clean and rooms are decently sized. I especially loved the tatami sitting area. The Mt Fuji view guest rooms ane roof top offers full view of Mt Fuji, unfortunately it was rainy and overcast the day we stayed. The hotel breakfast choices are a bit lacking, would recommend eating elsewhere. The location is close to Kawaguchiko lake and ~15mins to the station. I would not recommend walking to the hotel with luggage as the footpath is small and uneven which makes it extremely challenging, in particular at night where lighting is poor and cars are flying down the road. Would recommend catching a taxi to the hotel. The hotel provides a hotel shuttle bus to the station in the morning up till 10am which you'll need to reserve in advance for a spot. In the event you plan to stay in Kawaguchiko till the afternoon, the hotel offers to take your luggage to their cafe, approximately 3 mins walk to the station (Haostay coffee) which you can pick up later when you need to go to the station. Both Haostay Coffee and Kitchen offers decent food.
Stayed 1 night in Oct 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Accommodating to dietary requirements. A great view of Mt. Fuji from the roof in the morning when the clouds cleared.
Stayed 1 night in Sep 2023

10/10 Excellent

Shui Han Viola

Travelled with family
Liked: Amenities
Good location, nice and helpful staffs. Breakfast is delicious.
Stayed 1 night in Sep 2023

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was pleasant stay. Hotel is very clean and staff was very helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Clean, convenient location,close to restaurants and supermarket with fresh and delicious sushi.Excelent staff. Good breakfast and very quiet area.
Stayed 3 nights in Jul 2023

8/10 Good

brian, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Man CHI

Stayed 2 nights in Aug 2023