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"Walkable to everything you want to see in Copenhagen. The location was centrally located. Easy check-in and out. The set temperature in the lounge during winter was way too hot for my liking."

"Excellent rooms, breakfast and service. The hotel staff where so polite, kind and helpful!!! "

"Staff were lovely and helpful. Getting free teas and coffees was very hit and miss"

"Easy check in , lovely stuff , easy to understand"

"I was happy with the stay. I was worried the room and bathroom would be too small but was pleasantly surprised. Good value and close to Forum metro. "

"Free Fresh breakfast and friendly staff, the centre of Copenhagen was walkable distance from the hotel."

"everything was very nice"

"Great deal for a hotel "

"We were in the middle of a heat wave, butnthe AC was non operational. It was like sleeping in a sauna. We could not cool off at night because the west facing side of the building kept radiating heat all night. Customer service denied thatnthey were aware if this, but finally had to acknowledge that they knew and had done nothing but drop off a couple fans. Overheard others in elevator being toldnthe same lies about their stay. Lighting was a puzzle that we couldnt solve and our bedroom door wouldnt shut.This meant that if anyone got up at night to use the toilet, motion sensors turned in the lights and woke others. The only way to stop this was to turn off the master switch, then use the light in my phone to get around. This apartment need some significant issues resolved before being rented again, and the dishonesty when dealing with the property management is enough to keep me from using Bob W ever again."