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"Room was spotless and clean. I was cold the lady in reception gave us heater . Very friendly staff. Breakfast was food. And 2 day stay was good value for money"

"Lovely experience "

"Great stay whilst visiting a show at the NEC, room was spacious and bed so comfy. Staff could not have been more friendly (but still professional) and so helpful. The breakfast basket room service is a lovely idea and we enjoyed. Just a 5 min walk to the station, will definitely stay here again for future show visits"

"Lovely room, warm, clean and comfortable. Welcoming and helpful staff throughout from arriving at reception, service in the bar, restaurant and breakfast area, and the leisure centre and cleaning staff."

"Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you. "

"Excellent! Friendly, welcoming staff. Clean, quiet room. Great breakfast - plenty of choice and tasty. Excellent value for money! "

"This is the second time we have stayed at the Aloft. The room was spotless the staff was friendly and helpful overall experience was excellent "

"Lovely comfortable bed. Super clean and well maintained room. Richard the manager took great care of us all - fantastic customer service. Only negative is the lifts - not enough lifts for such a big hotel. "

"I think we got a cheeky little upgrade because the room was huge! Spotless, the soaps and things smelt gorgeous. Beautiful little touches in the room too. Staff so friendly and courteous, can’t do enough to help. Breakfast was delicious and plentiful. Would love to stay again. "