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"Clean rooms, great staff. Enjoyed all the amenities. Food was really good"

"All the staff were helpful and friendly. The whole place was spotless. The buffet had a lot of variety of food and I loved the ice cream and coffee shop easy access. It was great to have the staff walk around and deliver popsicles and fruit/veggie cups around the pools in the afternoon. Not being able to make dinner reservations on line was annoying. Beds are firm and bedding was very nice. "

"Fresh breakfast menu everyday, excellent food and all amenities were included and everything was perfect."

"We just did a week at Krystal Grand Nuevo Vallarta, and we loved it. Our group included my wife and our three kids (7-12), our friends: a couple with two kids (5-10), and my dad and his partner (both in their mid-70s). The resort layout, the food, the beach, the staff, and the price point are what will bring us back. Gold (Expedia) wristbands: My most significant takeaway after arriving was that because we booked through Expedia, we received gold wristbands, which got us (from what I can tell) the same practical benefits as Altitude members, despite that we had booked a basic family room. We got private check-in in the Altitude lounge (no lineup at front desk), 24/7 access to said lounge, and our luggage delivered/retrieved from the lobby to our rooms when we needed it. We also were able to get reservations at the a la carte restaurants for every night except the last one, which was fine with us. The staff were attentive, friendly, and had good English. Our room had a couple of minor issues that were remedied in short order. The shower drain needed to be unclogged, maintenance guy showed up in less than an hour. When we asked chairs for our ground floor patio, they were delivered quickly, as was a rollaway bed for our biggest kid. One room-related issue (which is a super minor one) was that we didn’t have a clothesline to dry wet swimsuits in the shower. In summary, we had an excellent trip at this resort, and we wish we could have stayed for longer. We will be back!"

"Staff was fantastic, Elizebeth was our favourite at the sports bar "

"This was our second stay here at Villas del Palmar Flamingos. As always the room was spotless clean at arrival and during the stay. The staff and bell boys are always so kind and very helpful throughout our stay. Very family friendly place. I will always recommend this place and will be booking our future stays in PV here ❤️✨"

"Excellent location, decent service from staff. Ours was an all inclusive stay and we enjoyed the hospitality, kids play areas, pool was neatly maintained and drinks were served to the pool Only negative thing to say about this stay is though we had 3 restaurants, dinner wait time was ridiculous at 1hr + and they did not have an option to call/text us so we had to keep going and checking if tables were available,"

"I made a reservation but received no follow-up or check-in instructions prior to arrival. When I got there, there was no way to check in and no one available to provide answers. After trying to get help and getting no response, I was turned away.This left me without a place to stay, with no notice and no support. On a night when everything else was booked, this situation was incredibly stressful and avoidable.If a property cannot provide basic communication and check-in instructions, they should not accept reservations. This experience showed a complete lack of responsibility and accountability."

"Outstanding. The view from the balcony was amazing. "