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"The breakfast was much more diverse than expected. The staff was spectacular . We plan to come again."

"Really nice hotel, very convenient location. The downside is breakfast, the amounts served are really poor (ham/cheese look more like nibbles), no good value for money in my view."

"Very basic room with minimal amenities. Poor sound proof walls. Poor quality of customers. "

"Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train. "

"The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see. "

"Charming small hotel. The most lovely, friendly & helpful staff. Great breakfast overseen by really considerate staff. Fab location. No tea making facilities in the room but there was a water fountain in the hallway providing chilled & hot water for drinks."

"Nice clean rooms"

"Great friendly staff,good restaurant."

"funny smell in the room but the rest was ok."