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"Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train. "

"The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see. "

"Parking très pratique et facilite l’accès à l’hôtel. L’hôtel est idéalement placé dans la cite médiévale et offre tout le confort d’un 4*. Le petit déjeuner est un peu cher mais il y a une grande diversité de produits. "

"Charming small hotel. The most lovely, friendly & helpful staff. Great breakfast overseen by really considerate staff. Fab location. No tea making facilities in the room but there was a water fountain in the hallway providing chilled & hot water for drinks."

"Cheap and cheerful. Warm water, comfy bed but very basic and tired. "

"Nice clean rooms"

"Great friendly staff,good restaurant."

"The room was large and clean and well-appointed. The gentleman who seemed to be the manager was very kind and accommodating. Food was good. Front desk clerk who checked us in argued that breakfast was not included for our price, and I had to pull up the Expedia receipt details - AND she insisted on calling the manager before she honored it. That made for a rough start to our stay. It is not conveniently located to the walled city - I would have probably booked something closer. However, parking onsite was easy and included, and the manager worked very hard to make sure our stay was comfortable and hospitable - which we appreciated. "

"funny smell in the room but the rest was ok."