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"clean room and facilities. Nice buffet , great staff."

"The staff was awesome! The room was very clean and had all of the amenities I needed. I had a microwave, small refrigerator and ice was available too. There were many places in the room to plug in my electronics. The TV offered more channels than I have ever seen in a hotel. I was able to park right in front of my room. When making my appointment, I asked a member of the staff if I could get a bottom floor room and he was very nice to provide me with one. I highly recommend this hotel to others who are planning on staying in Cookeville or surrounding areas. There are many restaurants and stores around to get meals. Thank you to the staff for such great service!"

"All was so wonderful"

"Last minute booking in the middle of the night here. Reserving was easy. Checking in was easy and the hotel was very clean and nice. Staff was nice and easy to deal with!"

"Dirty q-tip on the floor in our room, definitely used because both end were full of bright yellow ear wax. I have pics to prove it"

"After waiting 16 minutes at the counter for check in, with only one person in front of me and no acknowledgment from the staff member, I was a breath away from leaving for a different hotel when I was finally called up for check in. After that unpleasant start, I will say that the room was very clean, no bad odor, the sheets were nice, and the AC worked well. The breakfast was adequate, and a clean space"

"Extended stay with family. 4 nights. Great location to visit parks and see various waterfalls around the Cookeville area. The room was humid and needed some air circulation when we got there. Shower had nice heat, but could use more pressure. No bath tub. Shampoo/conditioner low upon arrival. Breakfast was good 1 morning, exceptional 2 mornings, and fell completely short 1 morning. The morning it fell short the oatmeal was just liquid/soupy. I couldn’t eat it. And there were more limited options/missing items. I left that morning hungry. We got up and had breakfast the same time every day. Pool area isn’t bad, pool isn’t large. Seems clean and well kept. Towels were always available when we went down. While we were there we had an incident where we had to evacuate the building and the fire department was called. Thankfully it was just a microwave mishap. It was a very smokey mishap that filled our entire floor. I asked for another room as we were very close to the room where the incident occurred. I was told they didn’t have any other rooms our size. So we got stuck with the stink/smoke for the night. It was fine, just a bummer. Our neighbors were really loud the last night we were there. Friday night so it may have had to do with that. When house keeping came to our room they did a fantastic job! So appreciated! And the front desk people during the day were fantastic! "

"Friendly breakfast staff "

"clean"