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"Just lovely "

"Decent hotel, clean tidy Unfortunately staff AWOL, 15 mins waiting for someone to come to reception to check in, inadequate numbers of staff in the restaurant, very disappointing "

"Receptionist was rude and unhelpful. Accessible room was as far from the lift as possible on far side of the building. Bathroom door was transparent. Parking was £20. Corridors smelt. "

"Didn’t do either "

"Room climate control kept returning to 19 deg C despite attempts to up temperature to 22 deg C. I woke up with a migraine and could not partake of either the spa or buffet breakfast which was included in my stay so cannot comment on these aspects of the hotel facilities."

"Good meals accompanied by attentive staff."

"advertised as a spa hotel but spa is not part of hotel facilities. very small and u have to pay. Also fully booked up so not avaliable to guests. this needs to be advertised cirrectly in advert. expensive enough but not justified for small upgrade room and no use of spa"

"Lovely hotel, very friendly staff"

"The family room was spacious, which was great for our stay. However, we were not aware in advance that there is no lift, which may be inconvenient for some guests. The room was clean, but the furniture appears quite dated and could benefit from refurbishment. We were also surprised to find that there was no proper shower head in the bathroom. In addition, the hot water supply was insufficient, as it was only enough for two people to shower."