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"We enjoyed our stay, particularly the attentive service and the high quality of our room. Regarding breakfast, while the local selection was impressive, there is room for improvement in informing guests about holiday service changes. Providing me with a regular Friday schedule when I specifically asked about Good Friday hours caused us to misplan our excursion. Ensuring staff are consistently updated on holiday hours would greatly enhance the guest experience."

"Great clean hotel located in a very convenient and trendy part of the city. The check in staff were super helpful. Very good value for money. I would highly recommend. "

"The water got shut of at 10 for hot water and whatever they were doing got my car all wet and dirty "

"Very clean and properly equipped room. Conveniently located when arriving late at the Santiago Airport."

"The room was comfortable and quiet. The rooftop pool was lovely. Water and coffee machine in the lobby was much appreciated."

"Everything good. Definitely will stay again."

"We loved our stay at Icon Hotel! It’s a great location, right by a metro station, and the neighborhood is lively and safe. The rooftop bar has a beautiful hire, great drinks, and amazing service (especially Marcello!). The onsite restaurant is delicious. Rooms are spacious, have great views, and housekeeping is prompt and excellent (especially Jazmin). "

"Really caring and nice staff, the rooms were up to date and very clean and comforting. They went out of their way to help kids feel comfortable by setting up teepees and tents. Amazing food including breakfast buffet. The pool is very cold and not heated, the terrace faces the street noise and can be unsafe for younger kids. I went to the spa which was fantastic for a facial. Lovely stay I think it is well worth the price. Thank you!"

"Hotel is new, everything is working, staffis very supportive and helpful, room is clean , good restaurant with exelent breakfast Good location , safe with easy Access to metro 10 min walk, there is a lot of restaurants around I would highly recommend this hotel for stay in Santiago! Mikhail,solo traveler , USA"