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Reviews of Kildonan Lodge Hotel

4 out of 5
Kildonan Lodge Hotel
27 Craigmillar Park, Edinburgh, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 226 reviews" "
Rating 8 - Good. 53 out of 226 reviews" "
Rating 6 - Okay. 16 out of 226 reviews" "
Rating 4 - Poor. 5 out of 226 reviews" "
Rating 2 - Terrible. 0 out of 226 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast ever! 🍳 wonderful stay! 🌟
Everything about this stay was wonderful, best cooked breakfast I’ve had possibly ever! Louis the head waiter was awesome, so friendly & helpful, the bed was very comfortable & we stayed downstairs to watch the massive tv by the honesty bar which cd be stocked up more, we will be coming back! Thank you so much! ☺️
Best breakfast delicious 😋
Old fashioned but charming
Lounge with honesty bar
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely place to stay
Great breakfast, lovely house but a little tired. Staff were excellent.
Stayed 2 nights in Jan 2024

4/10 Poor

Keith

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were greeted by a large overflowing cigarette butt holder alongside the front steps and check-in took twenty minutes as the receptionist, despite being very courteous, was not capable of dealing with the five pairs of guests arriving at the check-in time with Fawlty Towers being referred to by one couple! Our room in the attic was not what was expected and unheated. The poorly fitting sash windows covered by curtains which most probably were new thirty years ago and not falling apart then were stuck partially open. The number for night service remained unanswered and the heating was not repaired as promised the following day. A fan heater had to be requested as none had been provided. The hot water eventually arrived in the en-suite basin after three-four minutes minimum of waiting. The young Scottish front of house gentleman at breakfast despite being courteous and very helpful struggled to cope with incorrect breakfast orders from kitchen staff despite pre-ordering the meals the previous evening. It makes little sense as to how that is possible? From our experience- which may well be different to others-the new owner of the Guest House has much to do in order to maintain its previous Reviewer ratings. We will return to Edinburgh as we enjoyed what this unique city has to offer and the very approachable and helpful locals. We will not, however, even consider this property. Expedia have not shown due diligence with reference to this listing
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location
Really good location for getting in and out of Edinburgh. Clean, big rooms and attentive staff. Maybe needs a bit of updating in terms of decor but can't fault it otherwise.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Scottish Lodge
Thos is a real character property - if you want immaculate and regularly refurbed, it's not for you. However, if you like a grand drawing room to relax in, beautiful Victorian original architectural features, high ceilings and extremely comfy beds, it is. Lewis, the house manager, is great, and will help you make the most of your stay. You're a 25 minute walk from the centre, but there are regular busses, and the free carparking is the upside.
Stayed 2 nights in Oct 2023

4/10 Poor

Jodie, Jacksonville

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was not a luxury property. We received 1 terry cloth towel, each, and that was the only towel we received during our 3 day stay. Even when our room was serviced, we didn't receive fresh towels, or a hand towel or face cloth. The bathtub faucet was broken and the room was hot during the entire stay. Staff was OK, but certainly didn't go out of their way to make our stay memorable. I wouldn't recommend
Stayed 3 nights in Oct 2023

8/10 Good

Janet

Stayed 1 night in Oct 2023

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness
Very old building; super old stained carpet. Room size and bed were good, as was breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Jimmy

Stayed 2 nights in Aug 2023

10/10 Excellent

Marko

Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mary Lee

Stayed 6 nights in Mar 2023
Response from Hannah on 27 Mar 2023
Dear Mary Lee,Thank you for your feedback.We are glad you enjoyed your stay and hope to see you return soon!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal positioning, great transport links which complemented very good public transport. Hotel was excellent, breakfast choice and service was very good Rooms were a good size with a large en-suite. My only gripe and one that would stop me returning is the fact that the mattress was incredibly firm to the point of being uncomfortable. Obviously this is my preference and may not bother others.
Stayed 2 nights in Mar 2023

8/10 Good

seah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive service. There was everything that we needed. Room felt cold at times but with these energy prices I can understand.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with a personal touch.
Friendly helpful staff, clean and well appointed furnishings. Room clean and comfortable. Breakfast was good with excellent service. Would stay again.
Stayed 1 night in Dec 2022

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property. My main reason for choosing it was that it looked decent and was close to the event I was attending. However, I didn't expect how beautiful it was going to be and how much character it would have. I will definitely return here!
Stayed 1 night in Nov 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what I needed. Would definitely stay there again.
Stayed 2 nights in Sep 2022

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. Very welcoming, friendly staff. Lovely comfortable room. The breakfast was delicious. Would stay again.
Stayed 2 nights in Jul 2022

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, food, and accommodations were wonderful! Very very very kind! Only issue was very intermittent Internet
Stayed 3 nights in May 2022

10/10 Excellent

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Hotel staff great, very friendly and helpful. Food delicious . Bedroom is very comfy and clean. Would stay here again . Highly recommend.
Stayed 2 nights in Feb 2022

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart guesthouse on main route into city. Nice surroundings, good parking. Well equiped room in need of some sprucing. Bathroom floor grout. Cold radiators. Weak shower. New boiler required??? Like the lounge with honesty bar and comfy bed.
Stayed 1 night in Feb 2022

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exactly as described. We found it very comfortable and the location was great for us.
Stayed 3 nights in Jan 2022

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic home turned into a lodge. Staff was excellent! Small details were not overlooked. We ate breakfast in the dining room/hall for 6days- yes, the service was fantastic! Our family was very pleased and would stay here again during our next trip to Edinburgh.
Stayed 6 nights in Dec 2021

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay, the staff were very friendly and helpful. Breakfast was delicious. The location was great, easy access into central Edinburgh and connections to the airport. Definitely would stay again and recommend.
Stayed 3 nights in Dec 2021

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and pleasantly surprised.
I would say this property is quite Unique. The property is well kept and parking is free and next to the property. The room is comfortable and larger than some hotels that I stayed in. Breakfast was very good and the staff are very friendly. The bar was a self serve bar and was very well priced. The hotel was very convenient for my visit to the Kings Buildings at University of Edinburgh and I would have no problem to stay here again
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Jacqueline, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for the price, friendly staff, nice building and grounds, and excellent Scottish Breakfast.
Stayed 6 nights in Oct 2021

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly hotel
Fantastic. Room clean great sleep. Staff very lovely and breakfast was delicious
Stayed 1 night in Oct 2021

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be returning
We enjoyed our stay so much, we said we would return. The location is only 2 miles from Edinburgh City centre so we had a nice walk to it a couple of times. The staff were amazing, very friendly and accommodating. Breakfast was superb!
Stayed 3 nights in Aug 2021

8/10 Good

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful few days, the staff were lovely, and friendly. The only thing was the TV in the room had a hard time connecting to the internet, but that was of no bother as we were out most of the time.
Stayed 2 nights in Aug 2021

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved their Scottish decorations, especially beautiful canopy bed. My kids also enjoyed Scottish breakfast.
Stayed 3 nights in Jul 2021

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

connor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
We really enjoyed our stay here, the guy running it, called Sean was so nice, he could not have done more. Check in was easy, breakfast was really good, got an upgrade when we arrived, clean and tidy, so handy for Edinburgh city, bus stop outside and easy to get about. I would recommend this hotel and if we return we will be staying there. Thanks Sean, you were great!
Our upgraded four poster bedroom
The full Scottish breakfast, so tasty
Stayed 3 nights in Jul 2020
Response from Maggie on 4 Aug 2020
Thank you so much staying with us and for taking the time to review Kildonan Lodge Hotel, we are thrilled that you enjoyed your stay. We hope to welcome you back soon. Kind regards Maggie

10/10 Excellent

Katherine

Liked: Staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Mr Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December visit
Very friendly staff, good location on the edge of Edinburgh, free parking and good bus routes into City centre, clean, good size room, great breakfast , we would stay again , Edinburgh never disappoints
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Breakfast not free including despite coming up on trip advisor and expedia sites as free.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, delicious breakfast, tired decor.
Stayed 3 nights in Oct 2019

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
It was too far away from the racecourse the staff were very nice and made you feel welcome
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here for the second time. Really helpful staff.
Stayed 1 night in Jul 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with exceptional staff
Great hotel with exceptional staff at a very fair price. Right on the bus route to city center or about 6 Pounds using Uber. Highly recommend.
Stayed 3 nights in Jul 2019

8/10 Good

Diane

Liked: Staff & service, property conditions & facilities, room comfort
Edinburgh B&B
Stayed 1 night in Jul 2019
Response from Chrystal on 18 Jul 2019
Thank you for staying with us at the Kildonan lodge hotel and for your review. We hope you had a wonderful time in Edinburgh and look forward to welcoming you back in the future. Kind regards Chrystal

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art decor hotel and absolutely beautiful and comfortable. Very easy to go into old town by bus or half hour walk
Stayed 1 night in Jul 2019
Response from Chrystal on 18 Jul 2019
Thank you for your review and for staying with us at the Kildonan Lodge. We are glad you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards Chrystal