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"Friendly staff. Wonderfully restored building. Will definitely come back!"

"We stayed here for the 2nd time and always enjoyed the warmth and welcoming hospitality. "

"It’s a very beautiful and historical hotel close to everything in downtown Cleveland. Our room was great with plenty of space and an extra sitting area. Kitchen and bar are open to midnight with great food. I highly recommend. "

"Yes, diffently a place i will return to on my next overnight stay in Cleveland. Staff was AWESOME, very polite and helpful with questions and directions. I mean everybody, from the valet people, housekeeping to registration. Absolutely no issues. Thanks job well done."

"Outstanding property convenient to Cleveland Clinic. Will stay here again. "

"The pool was cold and dirty, there was algae growing on the side walls of the pool and in the floor grout. The hot tub was foaming over, so we did not use it. The elevators took a long time to arrive for our entire stay. The room phone only worked when it was on speaker. The staff was OK but I wouldn't say they were overly friendly. Breakfast was pretty good."

"Very clean room. Car was left and was not damaged. Cost cheaper than other places. Room was nice and clean and smelled good. Manager was very nice as were the drivers for the airport shuttle!"

"everything was good except toilet wasn’t clean "

"Had to get a room due to power outage where we live and eta for next day. With the temps and unable to cook at home and charge our phones the availability to get a room was great. A bit pricey for one night. Quite nosey but that’s to be expected. Our room was clean but you can tell things that were unused like the makeup wipes weren’t replaced and had a stain on the packaging. The front desk did there job. If I needed to stay here again for an emergency I’d stay again. "