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"Room and service was above and beyond."

"Fabulous food, staff, water sports all included, sparkling wine also inclusive "

"staff, easy parking, convenient, even though the rooms are old, don't have electric sockets USA friendly, it's mainly catering to Europeans, I live in Chicago, but struggled to have sockets for my devices which is from USA, breakfast was good. Staff extremely polite and professional. Room service good"

"This is an amazing hotel with formidable service."

"My husband and I had a very pleasant stay at Ciel Hotel Dubai. The overall experience was smooth, comfortable, and truly enjoyable. What stood out the most was the friendliness and professionalism of the staff. A special thank you to Ganesh, who was welcoming and attentive, as well as Witness, who was equally warm and helpful. Their positive attitude and genuine hospitality made the stay even more memorable. We would recommend this hotel and definitely stay here again."

"The hotel is very clean and very modern and convenient location. Anas at the front deskbwasvvery helpful provided us with a nice room with the best view"

"We had a very late check-in due to a flight. This was smooth and easy process in our room. Our room was immaculately tidy and clean. We are very comfortable in the suite. We didn’t need the butler service as we found it confusing with what they would do and what they wouldn’t do would stay again in a smaller room or even the same room without this butler. Service absolutely recommend to anyone."

"We had a lovely 2 night stay. The check-in was efficient and friendly, and we will received an upgrade to a stunning room with a view over the sea and palm. The hotel is energetic with lots going on. It’s great for kids, we did the water park and post chambers, which were great fun. Breakfast buffet was plentiful with pastries a particular highlight. We ate in Gordon Ramsay’s Bread Street, and although the food as just ok, the service was brilliant and they had a great musician and a little play area for our daughter. They were very welcoming and friendly. I also had a beer in the South American themed restaurant (I forget the name) and the live music and band was top drawer. I would recommend this hotel for a few days of fun for everyone. "

"Staff went above and beyond, I enjoyed my stay"