Boutique Hotels & Resorts in Downstate New York from NZ$238

"Nice"

"I absolutely love staying at the Grand Hyatt, super nice staff, great vibe and centrally located. It is my favorite!! ;)"

"The staff are very professional and the facility is very clean."

"Checking in took forever because there was only one person working and nobody else arrived to help, so we ended up leaving our bags with an employee so we could get to a show. Came back around 11pm for check-in and was helped much faster. The clerk nicely upgraded us from a room with one bed to one with two beds, which was really nice. There's no microwave or mini fridge in the room, and only a tiny trash can. Our bedroom door didn't lock every time so we constantly had to make sure it was locking properly. Staff was very friendly and helpful (minus the initial check-in), the gym was really nice, everything was very clean, and the hotel is located right in the middle of several Broadway theaters, which was super efficient for us. Would definitely stay here again!"

"Would definitely stay here again. All around great place."

"Clean rooms and great staff"

"Room shower was not a good design. Water poured out within 30 secs of turning the shower on. No lotion, slippers, or water available, had to call for slippers ( much needed since the floors had a lot of dust and turned the bottom of the slippers gray/ black in less than a few hours of wearing it). There were wet spots on the sheets that smelled very heavily of laundry detergent upon arrival. Rooftop and other lounges around the hotel were very nice."

"Rooms are very outdated for the price the bathroom had rust and cracks no fan in the bathroom one bed was leaning to the side hotel gives luxury but the rooms do not It works for an overnight but I wouldn’t stay more "

"Rooms are very icky with chipped paint and nasty carpet. Was moved to a new room but still really needs alot of upgrades. Chuck Bass needs to come back and renovate this one😂 Beds are very creaky with every move you make. Charged my card 9 separate times and the front desk guy was rude when trying to find out why they kept charging over 3k in holds etc. I will not go back! Very disappointed. "