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"Average "

"The hotel was immaculate and breakfast was good but the stand out feature of our stay were the staff. All staff we dealt with were extremely helpful, courteous and we loved the sense of humour of the male member of staff greeting us at breakfast. Our room was lovely and comfortable and the discount on hotel bar items was great. "

"Basic room but ideal for one night. Very close to the arena. Would forego the breakfast as I don’t think it’s is worth £8.95 at all, some bread, muffins croissants cereal cheese ham cucumber and pepperoni. Save yourself the money and go to the nearby food places which are a 2 min walk away. Otherwise, clean and friendly staff."

"Room is clean and modern. Staff were brilliant. Breakfast is good standard, room for improvement. Pool was below standard and a few gym goers were wearing sandles in the pool. Water is not clean and murky. "

"Clean room, polite staff, variety of amenities such as iron and ironing board."

"Friendly staff and comfortable rooms"

"The hotel was generally nice enough, with comfortable rooms and a pleasant overall atmosphere. Staff were friendly and the stay was enjoyable in many ways. However, the communal toilets in the bar area were disappointing, as they were not very clean and some of the taps were not working, which let the standard down. It was also frustrating that the bar closed to residents quite early, limiting the chance to relax later in the evening. Overall, an acceptable stay, but a few improvements would make a big difference."

"Great experience "

"Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great. Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me. Distance to the city centre is a relatively short walk so it has that going for it. Generally from payment, room and staff perspective, there are better options in Sheffield. "