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Overview of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

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  • Room, 2 Double Beds, Ocean View, Tower

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking, Oceanfront (Diamond)

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, City View (Historic Banyan)

    3.7/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed, Ocean View, Tower

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Ocean View, Tower

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Partial Ocean View, Tower

    Room amenities

    • 32 sq m
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Partial Ocean View, Tower

    Room amenities

    • 32 sq m
    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, Non Smoking, Oceanfront (Diamond)

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking, Ocean View (Historic Banyan)

    Room amenities

    • 20 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, 1 Bedroom, Non Smoking, Tower (Tower)

    Room amenities

    • 73 sq m
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Non Smoking, City View (Historic Banyan)

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Tower (Tower)

    Room amenities

    • 73 sq m
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Tower City, Larger Guest room, 1 King, City view

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Tower City, Larger Guest Room, 2 Double Beds, City View

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, Non Smoking, City View (Diamond)

    3.9/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Premier Room, 2 Double Beds, Ocean View, Tower

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 Bedroom, Non Smoking, Ocean View (Banyan)

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds, Non Smoking (Historic Banyan)

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking, City View (Diamond)

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
4.1
Very good
Rating 5 - Excellent. 689 out of 1392 reviews
5 - Excellent 49%
Rating 4 - Good. 380 out of 1392 reviews
4 - Good 27%
Rating 3 - Okay. 140 out of 1392 reviews
3 - Okay 10%
Rating 2 - Poor. 104 out of 1392 reviews
2 - Poor 7%
Rating 1 - Terrible. 79 out of 1392 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Travelled with partner, Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
To our (my partner and I) surprise, the hotel wasn’t as clean as it should be - especially with COVID. I always inspect the bed and pillows when I stay at a hotel/resort. To my disgust, there was hair everywhere and what looked like, used pillow cases and sheets that were either not changed or cleaned properly. In addition, the bathroom looked nothing like the photos and was way too small, regardless of it being built awkwardly. I had even called the front desk to ask for a different room, but the guy said “all rooms were booked for the rest of my stay except for my last night”. So obviously, it was pointless to change rooms on our last night there. So, because of the major lack of cleanliness, specifically on the bed, I had to put a tshirt over the pillow sheets. Luckily, it was warm enough to not use their blankets. All else, I wiped down with the clorox wipes I brought with me from home. The pool was a big disappointment, but I guess they don’t really need one since the beach is just right there. Let’s not forget another major thing whenever I come to Hawaii that makes me LOVE coming - is being greeted upon arrival with warm welcomes, refreshers and a lei. This hotel didn’t have ANY of that. I think the only two things that can slightly make up for all of this, was that the beach was literally a step outside the hotel and the location is right in the middle of all the shopping & the beach walk.
Stayed 4 nights in Feb 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing and staff were excellent. We stayed at the tower and we have a partial view of the water in our balcony. Just a steps away in the water.
Stayed 4 nights in Feb 2021

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, A Hotel with character and very good service. If going for vacation you wouldn't need a vehicle because all you want is in walking distance and if needed Uber is always quick there
Stayed 7 nights in Jan 2021

4/5 Good

Travelled with family
The hotel is great BUT... O paid to have a historic room only to find out the historic part of the hotel is closed. Instead I got a terrible looking at the balconies of the hotel next door. I would have stayed at the Royal Hawaiian had I known. I selected Moana specifically for the historic ambiance.
Stayed 1 night in Feb 2021

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