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"Room was spotless and the staff were fantastic. Really enjoyed my stay in Shangrila Jakarta and the helpfulness and friendliness of all the staff from the people at the doors to the desks to the restaurant staff made my stay that much better. Thank you, everyone"

"4.5 star hotel with 5+ star service. Also the Chinese restaurant on site is A+"

"The FM 7 staff are professional, helpful, and always willing to assist you. My husband had an incident and I could not thank the staff more. They were so helpful, resoectful, and assisted me throughout the process. We will always stay here when we travel to Jakarta."

"Staff were fantastic, the room and facilities were great."

"Clean room, stayed for three nights, excellent service "

"The manager surprised my wife and I with some local chocolates for our honeymoon. They were incredibly kind!"

"Staff were all very friendly & helpful "

"Not so much food options around, unless you go to the next-door mall."

"Liked the hotel very much. "