The service aspect of this hotel, was terrible. I called ahead to request the airport shuttle, and they confirmed to me they’d be there to pick us up when we arrived. We ended up waiting over 2 hours to get picked up, longer than our flight was originally. Even after we called them many times.
The following morning they had lost our breakfast order and didn’t bring us breakfast. We called and asked and it took another hour.
We stayed two nights, and had paid for a nicer room the second night and when I went to check out of my first room, they refused to put us in the second room that we already pid for.
All in all, the stay was very infuriating