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"Friendly staff and nice breakfast menu"

"Breakfast delicious, shops nearby."

"The location is fantastic and close to everything we wanted to see. The rooms were large but definitely could use a refresh. The beds were comfy which I appreciate. The rooftop bar/restaurant has amazing views and we enjoyed a drink as we took in the view."

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"The best hotel in Cuenca"

"Great rooms for the price!"

"Excelente 💯"

"Amazing hotel great customer service and location"

"Everything was very clean, breakfast was great."

"We stayed in the Presidential Suite, and it was amazing!! The suit was as good as it gets, the hotel itself was gorgeous, terrific service, wonderful restaurant, and PERFECT location. "

"The hotel is a boutiquish hotel with an excellent staff I would recommend it as a good value"

"Very good breakfast. The location is super close to everything. Highly recommended."

"Our stay was great, staff was excellent "

"Todo excelente "

"Great hotel with helpful staff "

"We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff."

"Clean room"

"Clran room, elevator, friendly staff, valet. "

"The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They...

"The cleanliness and the friendly staff."