"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
"A wonderful stay, with excellent breakfasts and dinners. Everything far exceeded expectations; I truly look forward to returning the Lake View Toya Nonokaze Resort soon."
"A wonderful stay, with excellent breakfasts and dinners. Everything far exceeded expectations; I truly look forward to returning the Lake View Toya Nonokaze Resort soon."
"We loved how spacious our rooms were and the fully equipped kitchen and large dining table which allowed us to cook and have dinner in one night which was a nice change. This was the best hotel we stayed at during this trip"
"We loved how spacious our rooms were and the fully equipped kitchen and large dining table which allowed us to cook and have dinner in one night which was a nice change. This was the best hotel we stayed at during this trip"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Wonderful place to stay. They picked us up from the bus station which is only 300 meters away but with the snow would have been hard to walk. The front desk were always friendly and helped when they could. Breakfast fresh and plentiful. Both restaurants were great. With Sushi Shin unbelievable an experience to have.
Wonderful place to stay. They picked us up from the bus station which is only 300 meters away but with the snow would have been hard to walk. The front desk were always friendly and helped when they could. Breakfast fresh and plentiful. Both restaurants were great. With Sushi Shin unbelievable an experience to have.
Roxanne
Reviewed January 20, 2025Reviewed January 20, 2025
Although this property is about a 10 - 15 minute walk from the ski lifts, we were offered a pick up on most mornings and afternoons. Our driver Nao was always extremely punctual, friendly and helpful. He drove us over to East Mountain directly on most mornings. He also picked us up from the shuttle bus on our arrival and dropped us off with our luggage to the bus on our departure. Nao also supplied us with a hot pot one evening which was absolutely delicious!
Although this property is about a 10 - 15 minute walk from the ski lifts, we were offered a pick up on most mornings and afternoons. Our driver Nao was always extremely punctual, friendly and helpful. He drove us over to East Mountain directly on most mornings. He also picked us up from the shuttle bus on our arrival and dropped us off with our luggage to the bus on our departure. Nao also supplied us with a hot pot one evening which was absolutely delicious!
Jill
Reviewed February 21, 2025Reviewed February 21, 2025
A top place to stay in Hirafu, Niseko. Excellent location, and staff could not be more helpful and assisting. Studio room 402 has great views up towards the ski slopes. Modern and well equipped, I would choose to stay here again.
A top place to stay in Hirafu, Niseko. Excellent location, and staff could not be more helpful and assisting. Studio room 402 has great views up towards the ski slopes. Modern and well equipped, I would choose to stay here again.
Mr Barry
Reviewed December 4, 2025Reviewed December 4, 2025
We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm
We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm
Amazing hotel with great staff and beautiful suite. Breakfast was incredible but dinner options were limited. Could not get into their Japanese restaurant even though booking day in advance. When booking their Italian restaurant, they said they only had one table left by entrance door. I pushed for a window seat and said we would be out in an hour. Anyway, the restaurant was never more than half full and we never had to move. Made me wonder if we should have headed over to the Japanese...
Amazing hotel with great staff and beautiful suite. Breakfast was incredible but dinner options were limited. Could not get into their Japanese restaurant even though booking day in advance. When booking their Italian restaurant, they said they only had one table left by entrance door. I pushed for a window seat and said we would be out in an hour. Anyway, the restaurant was never more than half full and we never had to move. Made me wonder if we should have headed over to the Japanese...
Ski lift was very close, just a few hundred metres away, we had a car so we could easily get around from resort to resort and were able to see and ski on all four of them. Grand Hirafu and Anapurri are definitelly the best.
Ski lift was very close, just a few hundred metres away, we had a car so we could easily get around from resort to resort and were able to see and ski on all four of them. Grand Hirafu and Anapurri are definitelly the best.
Fantastic accommodation - clean, spacious, well equipped and comfortable.
This accomodation is under Ski Japan and they will get you to Snow Dog on arrival and departure. Our apartment was ready and we were taken to there to check in, really fast and we were able to settle in quickly. Well equipped with oven, microwave, big fridge, coffee maker, washing machine, dryer - just like at home, so much so we decided to buy local fresh produce and cook every night. Really helpful and friendly staff....
Fantastic accommodation - clean, spacious, well equipped and comfortable.
This accomodation is under Ski Japan and they will get you to Snow Dog on arrival and departure. Our apartment was ready and we were taken to there to check in, really fast and we were able to settle in quickly. Well equipped with oven, microwave, big fridge, coffee maker, washing machine, dryer - just like at home, so much so we decided to buy local fresh produce and cook every night. Really helpful and friendly staff....
Renee
Reviewed December 31, 2017Reviewed December 31, 2017
Amazing rooms. No issues with cleanliness. Had a dishwasher and laundry machine. Hotel staff even had a driving service to drive us to nearby stores/restaurants. I would come here again even if I didn't ski.
Amazing rooms. No issues with cleanliness. Had a dishwasher and laundry machine. Hotel staff even had a driving service to drive us to nearby stores/restaurants. I would come here again even if I didn't ski.
This propertu was true ski in ski out. The decor was stunning and modern.
The room was beautiful with everything you could want. Including kitchen, washer/dryer 2 toilets and comfy bed and furniture in the 1 bedroom unit.
One of the best things were the staff. They were all so friendly, accommodating and went above and beyond to make our stay memorable.
The restaurant and bar run by Zen was so much more than expected. Delicious food and produce. Breakfast, lunch and dinner menu has endless...
This propertu was true ski in ski out. The decor was stunning and modern.
The room was beautiful with everything you could want. Including kitchen, washer/dryer 2 toilets and comfy bed and furniture in the 1 bedroom unit.
One of the best things were the staff. They were all so friendly, accommodating and went above and beyond to make our stay memorable.
The restaurant and bar run by Zen was so much more than expected. Delicious food and produce. Breakfast, lunch and dinner menu has endless...
Anonymous traveller
Reviewed January 25, 2020Reviewed January 25, 2020
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