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"Lovely room, very responsive staff and a helpful location in the centre close to the station. "

"The room was clean and cosy, reception staff were great, absolutely no complaints. Wasn't clear how to get in when I rocked up wasted at 4am but a kind security guy spotted me and let me in. No complaints at all. Definitely appreciated being already at the train station when I checked out. Would recommend. "

"The staff were amazing and the room was lovely and spacious, clean and comfortable. "

"Friendly staff, clean spacious room, easy check in and out, nice restaurant "

"great friendly staff, great location, lovely old building"

"Clean room, friendly staff. Very comfortable stay"

"Very pleasant and friendly staff. Lovely room, with everything we needed, the little extras were much appreciated "

"The room was clean and spacious. The staff were friendly. The spa was a welcome bonus as were the free welcome cookies."

"We were attending an event at the Royal Amouries Museum and the hotel is perfectly located for this - just a couple of minutes walk from the main entrance. The room we had was very spacious with a large bed and sofa bed. Perfect for the three of us. The shower was powerful and had the addition of shampoo and body wash. The room was clean and had everything we needed for the one night stay. It was extremely quiet and the black out curtains meant we had a great nights sleep. Breakfast in the morning was great too. A choice of six hot items as well as pastries and the coffee was good!"