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"AC was loud, room was cold even without the AC, toilet didn’t flush."

"The night concierge is a joke. We booked a double bed room but were told when we checked in late (despite me calling multiple times to provide a heads up) that they didn’t have that room available and we’d get a single bed room. I was traveling with a friend and this was not ideal. A pullout bed was the only option for one of us."

"Nice hotel. Busy and heavily trafficked area (1 mile from airport). Carpet throughout hotel needs to be replaced. Room clean. Certain furniture and decor in the room needs to be replaced. Bed comfortable. Clean linens. Clean bathroom. Great pool area. Great room view onto the pool. Amazing restaurant on the top on the hotel with amazing view of airport and city. Great happy hour! "

"Everything was great. Only downside was we had someone come into our room due to staff not fully checking us in. They did compensate us so it was rectified. "

"Everyone and everything was wonderful!"

"We had a great stay at this hotel. It was so convenient to Lincoln Road (very cool walkable area with nice restaurants, shops and art) and the beach! We came off a cruise and it was very close to the port. The staff at the front desk was very welcoming. The room was nice and clean and we enjoyed the food. It also has a cool taco restaurant attached and we had a great brunch at the other attached restaurant. The pool were very fun also. "

"Friendly staff. Property is very nice, but not terribly clean."

"Great staff"

"Very good , looks just like the pictures . Restaurant inside of the hotel is good but a little pricey. Overall 8.5/10"