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Reviews of Ramada Plaza by Wyndham Craiova

4 out of 5
Ramada Plaza by Wyndham Craiova
Strada Calea Bucuresti 1, Craiova

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 99 reviews" "
Rating 8 - Good. 25 out of 99 reviews" "
Rating 6 - Okay. 5 out of 99 reviews" "
Rating 4 - Poor. 5 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anwar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for Business trip!
Beautiful hotel. Extremely quiet in the room. Very good and various breakfast. Free Parking in the hotel. Staff very kind and helpful. Unfortunately i didn't had the time to use the other amenities from the hotel
Stayed 1 night in Feb 2024
Response from Olivia Pintecan on 29 Feb 2024
Thank you for your feedback! We are happy that you had a pleasent stay with us! Ramada Plaza Craiova Team

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for hundreds of miles around. Great place. Gym could be better, but Spa is lovely.
Stayed 1 night in Feb 2024
Response from Olivia Pintecan on 29 Feb 2024
Thank you for visiting Urban Oasis Spa & Wellness. We are delighted that we could offer you an enjoyble stay! Ramada Plaza Craiova Team

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mihaela on 17 Nov 2023
Good afternoon,Thank you for your feedback, we appreciate your kind words.We really hope you will be visiting us again soon.Best regards

10/10 Excellent

Ece

Stayed 5 nights in Jan 2023
Response from Mihaela on 17 Nov 2023
Good afternoon,Thank you for your feedback, we appreciate your kind words.We really hope you will be visiting us again soon.Best regards!

8/10 Good

Brion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpfulness it’s a bit pricey

10/10 Excellent

Eric

Stayed 2 nights in Oct 2022
Response from Denisa Stefanescu on 27 Oct 2022
Good afternoon,Thank you for your feedback, we appreciate your kind words.We really hope you will be visiting us again soon.Best regards

10/10 Excellent

MARIA, HUMMELSTOWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and amazing staff . Booked the suite and it was perfect for 3 people . Definitely the place to stay in Craiova !
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
A nice location and hotel for a short stay due to a business trip
Stayed 1 night in Oct 2021
Response from Denisa Stefanescu on 14 Dec 2021
Dear guest, Thank you for your review, we hope you will be visiting us again soon. Best regards!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from Denisa Stefanescu on 10 Jun 2021
Dear guest, Thank you for your feedback, we are glad your stay was excellent. We are really looking forward to welcome you back soon. Best regards!

4/10 Poor

NAZMY

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a 4 star service
Although it is a 4 star hotel, but did not replenish the daily coffee & tea in the room. Extra charging for pool usage!!!
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the town centre and sightseeing.
Stayed 2 nights in Oct 2019
Response from Lia Suciu on 16 Nov 2019
Thank you very much for your feedback.

10/10 Excellent

Micha

Stayed 3 nights in Oct 2019

8/10 Good

HANA HEN

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Aug 2019
Response from Lia on 12 Sept 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Ramada Placza on 14 Aug 2019
Thank you very much for your feedback

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful hotel and premises in a central location. My only major issue is that guests gave to use the pool. One of the reasons we chose this hotel was to use the pool after a long day of driving only to find out its about 7.5 euros a person to use the pool, even as a guest at the hotel! Quite disaplointed that this was not clear in advance as it might have changed our plans.
Stayed 1 night in Jul 2019
Response from Ramada Plaza Craiova on 14 Aug 2019
Thank you very much for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019
Response from Lia Suciu on 12 Jul 2019
Dear Guest, Thank you very much for your feedback.

10/10 Excellent

Nicoleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience at this wonderful hotel.
Stayed 1 night in Jun 2019
Response from Lia Suciu on 1 Jul 2019
Dear Guest, Thank you very much for your feedback and kind words.

10/10 Excellent

BARUCH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good. The hotel's restaurant was less good then i expected the sport centr very good
Stayed 3 nights in Jun 2019
Response from Lia Suciu on 1 Jul 2019
Dear Guest, Thank you very much for your feedback. Please rest assured we took all your feedback into consideration.

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
good sauna area, pool and central location in the heart of town.
Stayed 1 night in Apr 2019
Response from Lia Suciu on 27 May 2019
Dear Guest, Thank you for taking the time to share your feedback.

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
not really a 4 star
The hotel itself is fairly new and everywhere appears clean and tidy, the food was also very nice, but there are a few too many little things with this hotel that stop it being a 4 star hotel in my opinion. Having booked a suite for the week, you'd expect that the bottle of free water would be replaced at some point and that it wouldn't be just a one off! the same goes for the coffee pods for the in room coffee machine, they want to charge you 7Lei for a pod and there is no kettle to make a normal hot drink with!! yes its not be a lot and in fact its quite cheap, but in any other 4 star hotel you get so many free per day and when you're in a suite you do expect that extra service. The AC wasn't working properly in my room and in fact the room was increasing in temperature, when I explained this to the staff they arranged for a technician to sort this but it took 72hrs for the temperature to get down to 21 degrees! after extending my stay its only just got down to 20 degrees after another 48hrs. Extended again so it might hit 18 degrees by the time I leave. The bed's extremely comfortable, the desk to work from is great, The Safe's a tad small for laptops, the bathroom is large and the toiletries are replaced daily, no spare towels, and the gown was removed from my room one day and had to ask for it to be returned!! 36 Lei to use the Gym and pool area of which both look very small!! there is nothing in the small print for these extra charges
Stayed 4 nights in Apr 2019
Response from Lia Suciu on 17 Apr 2019
Dear Guest, I was deeply disturbed to read about your feedback regarding your recent experience at our hotel. I appreciate the fact that you have let us know about the experience so that we can get to the root of the issue and take the necessary corrective action. I fully understand your anger and I ask you to accept my deepest apologies for the inconvenience and discomfort you have suffered I hope next time you return to Craiova to give us the opportunity to restore your faith in our hotel and my team. Please contact my office directly and I will ensure that the appropriate arrangements are done to ensure a memorable experience. We look forward to welcoming you back, in the mean time if I can be of any assistance please do not hesitate to contact me. Best regards, Lia Suciu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect...
Everything was outstanding but the fact I surprisingly found out that I have to pay for the pool & spa access, as I have made the booking online.
Stayed 2 nights in Apr 2019
Response from Lia Suciu on 17 Apr 2019
Dear Guest, Thank you for taking the time to review your stay with us. I was very happy to read you enjoyed your stay with us and that you appreciated the high level of service we aim to offer to our guests. I hope we will welcome you back soon and that you will have the time to discover more of the services our hotel has to offer. Best regards, Lia Suciu General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff spoke excellent English, impressive modern rooms especially compared with other local offerings, definitely worth the money. Food including breakfast was also excellent.
Stayed 1 night in Apr 2019
Response from Lia Suciu on 17 Apr 2019
Dear Guest Thank you for taking the time to review your stay with us. I am very happy that you enjoyed your visit and that you enjoyed our hotel and our tasty and diversified menu. Also, It gives me great pleasure that you appreciated the high level of service we aim to provide to our guests and I will make sure to pass on your kind comments to my team. I hope to have the pleasure to welcome you back soon and that during your next visit we will enchant you with our delicious menu at Ellipse Restaurant. Kind regards, Lia Suciu General Manager

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Lia Suciu on 19 Mar 2019
Dear Guest, Thank you very much for staying with us and for your positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am really happy with the Hotel and specially the staff. They made us feel at home since the check in. Would definitely stay again here.
Stayed 2 nights in Feb 2019
Response from Lia Suciu on 27 Feb 2019
Thank you for choosing Ramada Plaza Craiova and for taking the time to share your review with the community. It was a pleasure reading your feedback and learning that you enjoyed your stay in our hotel. We hope to have the pleasure of welcoming you in the future as well. Lia Suciu

10/10 Excellent

benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Lia Suciu on 12 Feb 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice people and good swimming pool and sauna.. Also in the center of town.
Stayed 1 night in Nov 2018

10/10 Excellent

Avi, Israel

We select the sweet rooms in the hotel, it was amazing stay , outstanding rooms comfortable , large and fully perfect equipped, outstanding breakfast , outstanding crew in the hotel, fast check in / out. very nice lobby . outstanding location . bottom line it is very much recommended hotel for holiday Avi Turgeman
Stayed 3 nights in Nov 2018

4/10 Poor

inbar

Liked: Property conditions & facilities
Disliked: Staff & service
Very good hotel but not so good service
The hotel is very big and nice. The room is big and clean. However the service wasn't good at all. They charge you on everything you ask for and to this kind of hotel it's very surprising. For example they want us to pay 10€ per night for a baby bed-crib. But in the reservation its specificly written its free!! Only after we insisted its suppose to be free they didn't charge us. The service in the spa was awful! I couldn't believe I'm in 4 star hotel. Very wrud and unprofessional!
Stayed 3 nights in Nov 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

madlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place to return
an outstanding location with fantastic services
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Amnon

The location of the hotel is excellent. The hotel is very nice and comfortable. One of the best on the trip Just a small problem - they charged the credit card before check-out. And we wanted to pay in cash
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

First class
Good location and sound proofing!
Stayed 3 nights in Aug 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good good, clean room, clean hotel, fresh :) very Good and welcomeing, highly recommended
Stayed 1 night in Aug 2018

10/10 Excellent

dolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerat
Stayed 3 nights in Aug 2018

10/10 Excellent

oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מומלץ ביותר
1מלון מומלץ מאוד הטוב ביותר בקראיובה- הספא מפנק ומומלץ מאוד !!מיקום מעולה! ארוחת בוקר טובה
Stayed 2 nights in Jun 2018

10/10 Excellent

Liron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
the hotel is very nice' clean and comfort the swiming pool open until 22:00 it was great !!
Stayed 3 nights in Jun 2018

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best
great hotel good service
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Craiova.
Response from Lia Suciu on 2 Apr 2018
Dear Guest, Thank you very much for your positive feedback. Looking forward to welcoming you back! Kind regards, Lia Suciu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, and comfortable. Service spoke english which was good for me. Kind of sucked there was no appointments available for a massage my stay there. So if want a massage then definitely need to call ahead and book your reservation and don't wait until you check in. Otherwise a very nice experience. The breakfast was very good also.
Stayed 2 nights in Feb 2018
Response from Lia Suciu on 13 Mar 2018
Dear Guest, Thank you for taking the time to review your stay with us. I was very happy to read you enjoyed your stay with us and that you appreciated the high level of service we aim to offer to our guests. I hope to have the pleasure to welcome you back soon. Kind regards, Lia Suciu

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Lia Suciu on 1 Mar 2018
Dear Guest, Thank you for taking the time to share your recent experience. I am delighted to read you enjoyed your stay and were able to take advantage of our fantastic facilities and friendly staff. Looking forward to welcoming you back!

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Craiova
Even checking in at 3am was greeted with a smile
Stayed 2 nights in Jan 2018
Response from Lia Suciu on 29 Jan 2018
Dear Guest, Thank you for this pleasant review. It is always reassuring to see how satisfied and happy our guests are about their stay with us. Your impressions are extremely important for us and I will share your nice word with my team. We hope you will soon visit us again and are looking forward to welcome you again. Kind regards, Lia Suciu

6/10 Okay

Felicia, LA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel , uncaring front desk .
Everything was as expected , clean room & comfortable bed . Good selection for breakfast, very fresh pastries . The coffee was sooo bad !!! Please try to offer good quality coffee. I wanted to stay one more night , I asked for on my arrival . The front desk clerk told me nothing was available , did not offer to notify me if they had a cancellation during my stay there . I had to ask to have a reminder on the record & let me know . Nobody !!!!! told me I can or not stay an extra night during my 2 nights stay . During my check out one of the clerks was on the phone saying ,, Yes , we have a room available for today ‘’. This was quite upsetting. I had to go to another hotel while a room was available at your hotel & I requested it 3 d in advance . I guess my request was totally ignored /forgotten . They did not care I had to move out and the room had to be cleaned for the new reservation. This is not efficient and not the way to do business .
Stayed 2 nights in Oct 2017

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town.
Lovely hotel one of the bast in town. Could do with a bit more choice in the room service manu.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service. The hotel has one of the best restaurants in the city, food served was always very tasty. Good size pool and fitness center.
Stayed 3 nights in Jul 2017
Dear Guest, What a pleasure to read such a positive review and I thank you very much for your kind words. I was delighted to find out that you felt comfortable during your stay and that our services and facilities fully met your expectations. I am contented to learn how much you have appreciated our Ellipse restaurant, as well as the SPA services. I will be more than happy to welcome you back again and I thank you once more for your excellent feedback. Kind Regards, Lia Suciu General Manager

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
It was great. Everything was perfect. Very good hotel
Stayed 3 nights in Jul 2017
Dear Mr. Eyal, We very much appreciate your comments regarding your stay at the Ramada Plaza Craiova. Thank you again for sharing your experience, and we hope to welcome you again soon. Kindest regards, Claudia Ghilencea Director of Sales and Marketing

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place i have stayed in Craiova,
The WIFI was a bit patchy but the Ethernet point was perfect, nice desk to work at with lots of light and a good chair for a change.
Stayed 4 nights in Jun 2017
Dear Guest, Thank you for visiting and reviewing our hotel. I’m very happy to read about your pleasant stay and I am glad we could offer you the hospitable and friendly environment you expect and deserve. I’ve shared your comments with our team. This kind of feedback is always a source of new energy for us. Thank you once again and we look forward to welcoming you back at Ramada Plaza Craiova. Lia Suciu General Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Very clean and practical hotel for a short stay. Staff are very pleasant.

10/10 Excellent

Miriam, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new great hotel. Great attention to details
It was an awesome experience. Staff was professional and courteous. Just great