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Reviews of Paradise Links Resort Port Douglas

4.5 out of 5
Paradise Links Resort Port Douglas
24 - 70 Nautilus St, Craiglie, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 544 reviews" "
Rating 8 - Good. 179 out of 544 reviews" "
Rating 6 - Okay. 39 out of 544 reviews" "
Rating 4 - Poor. 12 out of 544 reviews" "
Rating 2 - Terrible. 5 out of 544 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

leonard, Townsville

Perfect
Stayed 2 nights in May 2024

10/10 Excellent

leonard, Townsville

Perfect
Stayed 4 nights in May 2024

10/10 Excellent

Todd, Cooya Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean and well appointed apartments. Staff are very helpful and pool area and amenities are great. I'd happily stay there again
Stayed 2 nights in May 2024

4/10 Poor

Aaron

Disliked: Cleanliness
Dirty doors around door knobs. Excessive soil, hair and dust under couch. Large roaches. No wifi for the 3 day stay. Room was changed yet paid for a room with full kitchen and oven and was given a microwave.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ron

Stayed 15 nights in Feb 2024

8/10 Good

Sandra

Travelled with group
Liked: Property conditions & facilities
Loved the swimming pools and the small kitchen.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our location with a view of the rain forest. The staff were extremely helpful in arranging tours and recommendations for shopping and restaurants. We highly recommend staying here.
Stayed 4 nights in Feb 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kamesh

Stayed 4 nights in Jan 2024

10/10 Excellent

Scott

Stayed 3 nights in Dec 2023

8/10 Good

Samuel

Stayed 1 night in Nov 2023

10/10 Excellent

ian franis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us close to the golf the staff couldn’t be more helpful. The grounds and pool was beautiful the apartment we had was extremely nice. The resort location was ideal close to everything and short distance away from the main drag.
Stayed 10 nights in Oct 2023

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, a great location and easy access to town and facilities. A top up of the tea and coffee daily and towel changes over 4 days would have been good but other than that, no issues!
Stayed 4 nights in Nov 2023

4/10 Poor

Sherri

Extremely Disappointing
Our stay was disappointing 😞 we were significantly impacted by a large group of people smoking in the apartments below. We were unable to use our balcony because of the amount of smoke, or leave clothes outside. We reported to management, twice, we were met with 'you should of said something to them, thats what happens in the real world'. We were also informed that the people below were owners and that there was nothing management could do. Needless to say that we felt humiliated by the suggested solution to solve this issue and extremely unsupported as guests in the resort.
Stayed 7 nights in Oct 2023
Response from Liz on 7 Nov 2023
Dear Sherri. Please accept our sincere apologies.. Unfortunately, it is a difficult situation. Although we tried to discuss the issue with the owners below, we are not able to 'tell them what to do' in their own house. Once again, we are sorry you felt unsupported and your stay was disappointing as a result, it was certainly not our intention. Kind regards Liz

8/10 Good

sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay quiet loved the pool and gardens
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased with the help and service we received from the Paradise Links team. They were so caring and thoughtful and I am so grateful for their help. Highly recommend staying here!
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t fault the reception team at Paradise Links. They were so helpful in the lead up to our stay and once we arrived. You could clearly see their care towards guests. Highly recommend.
Stayed 2 nights in Oct 2023

8/10 Good

Paul

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort - family friendly. Kitchen a little pokey with no pantry space, but overall very happy with our accomodation.
Stayed 10 nights in Sep 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short drive out of the heart of port Douglas but absolutely worth it. Similarly priced places were smaller - we had a 2 bed villa, kitchen - all the amenities we needed and would absolutely stay again. Fantastic for kids with the pools and tennis court. It felt like home.
Stayed 6 nights in Sep 2023

10/10 Excellent

alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved that it was quiet but close to town. Resort was clean and up to date. Will be back. Thank you!
Stayed 2 nights in Sep 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely two bed appartments, very clean, comfortable, good amenities, lovely friendly staff, less than 5 minute drive into Port Douglas so very accessible.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent. staff attentive. villa and activities all excellent
Stayed 7 nights in Sep 2023

8/10 Good

julian

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Bit dated but spacious
Stayed 4 nights in Sep 2023

8/10 Good

Halcan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortably stay.
Stayed 8 nights in Aug 2023

8/10 Good

Shelley

Stayed 1 night in Sep 2023

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The apartment was big enough for two people,and was clean, but there was no duvet only thin sheets(we have been to port Douglas 5th time and it was still a bit cold during the night)so we ended up using blanket from closet but my husband and my self has been scratching/getting rash everywhere all our holidays and still have rash on our body. I think the blanket wasn’t clean enough.or dusty.we had a very bad sleeping situation.won’t come back again.
Stayed 7 nights in Aug 2023

10/10 Excellent

Debbie, POORAKA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault this properly, loved how it was so close to the golf club, it also serves breakfast everyday! If I had to say something negative it would only be the pillows! We had a great time and are already planning to come again!
Stayed 4 nights in Aug 2023

8/10 Good

Jen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pool area to ourselves or few people for a lot of the time. The children loved the multiple pools and the pool toys that were around the pool area. You could hear other guests very easily though. I think as none of the windows had glass, only shutters and fly screens. This was the only negative really. Fridge was huge, coffee machine nice and comfy beds and pillows. Loved the large baths and nice towels
Stayed 4 nights in Aug 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service
Nice place, nice room although a bit dated, all taps a little stiff, TV's very small, microwave went bang firsttime we tried it, almost fall through the couch, light sensor in loby had a mind of its own and kept coming on during the night, I think with a few bucks spent to update I would upgrade my rating. Nice and roomy though and staff very helpful and friendly
Stayed 4 nights in Aug 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2023

8/10 Good

Rowena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great except problems with door locks was disappointing. However fixed by a very friendly chap
Stayed 1 night in May 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big of a Gem
Amazing resort. Incredible pool. Comfortable rooms. Great staff. Convenient for golf course. Tavern nearby. If anything a bit out of town. But not too bad.
Stayed 3 nights in Apr 2023

10/10 Excellent

FELICIA

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gemma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens.
Stayed 9 nights in Apr 2023

8/10 Good

Gemma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools and 2 bedroom apartment was well equipped. Wish aircon was cooler and wish resort had restaurant.
Stayed 6 nights in Apr 2023

6/10 Okay

Natale

Travelled with family
Liked: Staff & service, amenities
Liked Location of Property, Quiet Area, Pool Area Disliked Villa is in Need of Upgrade Dust and Spider Webs all over, Doors, Light Switches not working, door handles missing in Kitchen, microwave just sitting in slot, back door locks broken. No Spa. Generally Disappointed for the Amount we Paid it should have been much better. We should actually get some form of Credit or Refund.
Stayed 10 nights in Apr 2023

8/10 Good

Hiroyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Jennifer

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just returned from a fabulous stay at paradise links. We were a group of 6 in 2 of the villas. The 2 bed villa had clearly been updated-new carpets upstairs, spotlessly clean, everything you could need for a few days away. Washer, dryer, iron, pans, all Crockery you could need. Lovely bathrooms with spa baths and nice showers. Beautiful balcony’s upstairs and downstairs with view of the golf course, stunning gardens and wildlife. Clean, fabulous beds. Pool was so warm, perfect for the kids and adults. Pool towels provided. So easy to park at the villas with a garage, great touch. Little bit out of town-no problem with a car. Close enough to enjoy the port and the town Only complaint was 4 nights wasn’t enough! Would come back in a heartbeat. Thank you paradise links, we feel refreshed and grateful for a holiday in your slice of paradise

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool, spacious rooms and good facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Bron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Paradise Villa and it was absolutely fantastic. Can’t fault it for a relaxing holiday. Everything we needed was provided. Was a great experience.
Stayed 3 nights in Feb 2023

10/10 Excellent

Paul

Stayed 5 nights in Jan 2023

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great for families especially shade covered pools. 3 bedroom villa, great size and similar to airbnb accommodation. Affordable and good value. Pool’s we’re amazing and clean.
Stayed 7 nights in Jan 2023

6/10 Okay

Brooke

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Lisa

Stayed 7 nights in Jan 2023

8/10 Good

Kerry

Travelled with family
Liked: Staff & service, property conditions & facilities
Good resort however no wifi whilst we stayed which was being repaired. Also couldn’t even get mobile data due to phone reception in area so no internet in the rooms which made it hard when trying to organise tours restaurants etc we had to keep coming to reception to use their wifi hopefully it’s fixed soon as was extremely frustrating

10/10 Excellent

Kartikey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this unique property for your stay. I’m surely returning in future trip.. Thanks for your hospitality! Kartikey

4/10 Poor

leon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No Wifi with Body Corporate issues Nice place however if you require Wifi in the privacy of your own place it may pay to look at other properties. Upon arrival (after hours) we found a letter in our room and one with our key advising that there was no Wifi and it had been down a few days and the contractor had been unable to fix the problem but Wifi was available at reception (where there’s a couple of bench seats) although completely unsuitable for work with the need to sprawl out files etc. I went to reception the following morning to see when the Wifi will be restored as I needed it for work however was advised it had been down a couple of weeks and that the problem laid with the inactivity from the Body Corporate. No alternative was offered besides sitting on a bench seat at reception which was impossible with files etc We had no other option but to connect to our expensive international data roaming and incur a bill in the hundreds. If you also have children who like playing games and communication on social media, like ours, then this place is not for you. If the Wifi had been down for weeks with no reconnection date on hand we should have been notified as this definitely would have dictated where we stayed! On arrival back home we received an email from the resort thanking us for staying there and offered us a discount code for our next stay, not as compensation just a repeat business offer. I chucked in some dates to see what the discount would be out of curiosity, al
Stayed 4 nights in Dec 2022
Response from Liz on 7 Nov 2023
Hi Leon. We note you stayed at Paradise Links Resort nearly 12 months ago. I am pleased to advise that an entire new wifi system was installed prior to Christmas 2022 just a couple of weeks after your stay. The resort wifi was taken out by a storm and was unable to be repaired at that time, requiring a whole new system. We ran a seprate modem at reception for our office which we amended for guests to be able to connect. While we understand it was not ideal, we made available whatever we could. Kind regards Liz

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2 bedroom villa which had everything you would want from a serviced apartment. Great facilities for people holidaying with or without kids. Staff were exceptionally friendly and went out of their way to meet special requests. Pools were amazing, lovely bbq area and well cared for gardens were a perfect way to spend a holiday. Highly recommend
Stayed 6 nights in Nov 2022