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"The location is perfectly located across the street from Lake Lugano and within a short walk of downtown. They have an amazing Spa and a Michelin Star restaurant. The staff is always so friendly and makes us feel at home. This is my go to spot in Lugano."

"Super cute place! Staff was very friendly! Very nice views! And the price was great!!"

"Great location. Wonderful resturant."

"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "

"Great hotel SPA staff were very friendly, food and drink very expensive, "

"It's more a family hotel. Check in is good and friendly. Breakfast is good. The location is a little far from the center but it's near to a train station "

"Staff were friendly and helpful. The view from the room was beautiful and the breakfast selection was great."

"Great room, food and location . Staff very helpful and friendly."

"Staff told us we could have a taxi back from Bellagio, just give them a call. Then when we rang they said it was too late, we then had to walk over 8km back to the hotel along dark winding roads. They also made us park the car in a car park which they failed to mention was chargeable. Upon checking out we were billed twice and for more nights than we had used the car park for."