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"Car parking excellent, the concierge Billy was excellent, enthusiastic and helpful and our room was ready early so great start. It was raining heavily so we popped back to the hotel at 3.30pm to dry off and grab a glass of wine - sorry the bar was shut - so I walked to a supermarket in the rain. Later after eating elsewhere we decided to go back to the hotel for a night cap - the bar was shut - it was 9.15pm. The extra star gained by Billy was more than cancelled by the 'can't do' attitude at reception re the bar. We also had to wait at breakfast. It is well located, comfortable and smart but the strange bar hours would stop me booking again."

"A destination hotel sitting above Varese with gardens overlooking Lake Varese below. We were warmly greeted at reception and having arrived in the evening after a flight and drive, we chose to eat in the restaurant. Good move - the food was very good but surpassed by our waiter's enthusiasm to make crepe suzette at our table, which was excellent and thoroughly entertaining. We stayed in May, so the pool was closed and left before exploring the area but glad we stayed here - charming, historic and whilst there are areas that require a little TLC, it adds to the character. Rooms were comfortable, well equipped and a nice bathroom."

"Great place to stay in Como"

"Amazing experience. One of the best hotels we’ve ever been to Grazie Mille"

"Amazing position on the water in Bellagio. Great airconditioned room with huge waterfront views of lake Como and the scenic alps in the heart of town."

"The property was beautiful and the staff was excellent. The spa was not open all day only 4 to 8. The breakfast was exceptional. I would go back. The spa was immaculate as was the rest of the hotel. My only issue was that the room was too warm and there was no way to cool it down except open the slider with no screen."

"Very clean room, loved the roof top terrace and restaurant!!"

"Good point; 1. The location was close to the train station (walkable). To be improved. 1. Unpleasant odor of the bath room. 2. Several big dents on the bathroom door."

"Na"