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"Excellent customer service, great location , the breakfast was delicious every day, the coffee machine was amazing too many options "

"Marc de la recepción fue increíblemente atento Mejoró mi estancia un 10"

"Clean, very busy location. Like the Times Square of NYC"

"Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid."

"Pestana CR7 is located in the heart of Madrid in Gran Vía, its amenities are excellent, the rooms are great, and the breakfast has a lot of variety. But the highlight is its personnel, always willing to help, to make your stay the most comfortable one."

"Amazing location and breakfast. Staff are nice and helpful."

"Espectacular"

"Excellent hotel and location. Stayed in junior level suite with red level access. Great amenities in the room. Very close to Plaza Mayor. Staff was very hospitable and accommodating. Free breakfast in the morning was a great start to the day."

"Neat place but security is lacking. While waiting for my taxi in the lobby inside the main door looking out the window a thief snatched and stole my backpack inside the hotel 3 meters away. The staff was nonplussed about it indicating it happens often."