Hotel Regina

Property class: 4

Choose dates to view prices

Located close to Gran Via and Puerta del Sol, Hotel Regina provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site Mediterranean cuisine restaurant, Caramba, offers breakfast, lunch and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is NZ$580
includes taxes & fees
21 Sept - 22 Sept

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Double Room (Interior)

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom visible through an open door.

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(78 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Junior Suite (Interior)

A modern hotel room with a sofa, a bed, a round coffee table, and a large mirror.

Junior Suite (Interior)

10.0 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite (Alcalá)

A modern hotel room with a bed, a sofa, a small table, and a mirror.

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

View all photos for Deluxe Room (Alcalá)

A modern hotel room with a large bed, bedside table, and a view of the city through large windows.

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(29 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Terrace

A modern bedroom with a large bed, a desk, and a view of the outdoors.

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

A modern hotel room with a large bed, bedside tables, a desk, and a view of the city.

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

A modern bedroom with a wooden ceiling, a bed with white linens, a bedside table with a vase of flowers, and a small stool.

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

A neatly made bed with a variety of pillows, a bedside table with a vase of flowers, and a nightstand with a small plant.

Double Room (Aduana)

9.4 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

A neatly made bed with a variety of pillows, a bedside table with a vase of flowers, and a nightstand with a small plant.

Superior Double Room (Aduana)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

A modern hotel room with a large bed, a bedside table with a vase of flowers, and a view of the hallway.

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Suite Exterior (Aduana)

A hotel room with a large bed, a headboard, bedside lamps, and a bedside table with a phone and a vase of flowers.

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Sofa Beds

Family Suite (Alcalá)

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 2 Single Sofa Beds

Deluxe Room (Aduana)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Interior)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Single Room (Interior)

Single Room (Interior)

Single Room (Interior)

9.4 out of 10
Exceptional
(78 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room (Interior)

A modern hotel room with a large bed, a bedside table with a lamp, and a view of the city through the window.

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(147 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

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About the area

Located in Madrid Centro neighbourhood, Hotel Regina is connected to a shopping centre. Gran Via and Puerta del Sol are notable landmarks, and travellers looking to shop may want to visit San Miguel Market and Golden Mile. National Prado Museum and Plaza de Cibeles are two other places to visit that come recommended. Guests love the hotel's central location for the sightseeing. It's also convenient for public transportation: Sevilla Station is just steps away and Sol Station is 5 minutes on foot. Visit our Madrid travel guide
Map
Alcala 19, Madrid, Madrid, 28014

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.2 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    3 min walk - 0.3 km
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    8 min walk - 0.7 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    10 min walk - 0.8 km
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    14 min walk - 1.2 km

Getting around

  • Sevilla Station
    1 min walk
  • Madrid Recoletos Station
    14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Restaurants

  • Dani
    1 min walk
  • Starbucks
    1 min walk
  • La Rollerie
    3 min walk
  • McDonald's
    1 min walk
  • Sala De Despiece 2
    2 min walk

About this property

Hotel Regina

  • Upscale hotel near Gran Via
  • Located close to Puerta del Sol and Plaza de Cibeles, Hotel Regina provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site Mediterranean cuisine restaurant, Caramba, offers breakfast, lunch and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
    • A reception hall, tour/ticket information and luggage storage
    • A porter/bellboy, a banquet hall and laundry services
    • Guest reviews speak highly of the breakfast, overall value and central location
  • Room features
  • All 175 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More amenities include:
    • Baby baths and art supplies
    • Hypo-allergenic bedding, Select Comfort beds and down duvets
    • Designer toiletries, bidets and hairdryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, LED light bulbs and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 39 per person
  • Airport shuttle fee: EUR 75 per vehicle (return, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Regina pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Regina?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Regina on 21 Sept 2026 start from NZ$580, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Regina?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Regina?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Regina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Regina located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Cibeles are also within 10 minutes. Sevilla Station is only a 2-minute walk and Sol Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Regina Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 2103 out of 2394 reviews
Rating 8 - Good. 218 out of 2394 reviews
Rating 6 - Okay. 40 out of 2394 reviews
Rating 4 - Poor. 17 out of 2394 reviews
Rating 2 - Terrible. 16 out of 2394 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent everything.great location good breakfast
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and room conditions were superb. Buffet breakfast was as good or better than any we have experienced anywhere in the world.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. Found it very clean and the staff were all very friendly and helpful. The gym was well equipped and very clean.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location, and the staff was incredibly helpful, friendly, and attentive throughout our stay. We truly appreciated their excellent service and hospitality. Overall, we had a wonderful experience and would definitely recommend this hotel!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near all tourist attractions and metro. Breakfast was excellent. Room was very clean with comfortable beds.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The breakfast they provide with your stay is amazing. Perfect place to STAY TO SEE Madrid
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that were very helpful . Right in front of the Hermes and designer stores , great location , amazing breakfast .
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Regina. Beautiful hotel at the heart of the city with an amazing staff. Really enjoyed the breakfast.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It was right in the middle of town but quiet also, across the street from 4 seasons
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Great service. However it is very central so can be noisy at night even if facing the back street. . 7
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so helpful and nice every time we needed help
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The location was great, the rooms were beautiful with great views, and the breakfast was amazing. The staff went over and above to make our stay memorable. I highly recommend the hotel and would definitely stay there when I return to Madrid.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regina hotel is very clean, staff is kind and courteous. Location is very convenient, and close to so many attractions. Breakfast has variety and food is delicious. Restaurants for lunch and dinner are close and great. Staff is very polite and helpful.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professional staff goes above and beyond to ensure every guest feels genuinely welcomed and cared for.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff. Great welcoming and breakfast. Would stay again. Thank you.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Super clean, modern rooms, well located and super nice staff! As well, this is the first hotel I stay in where the blowdryer is a Dyson. Nice touch!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect part of town. Incredibly clean with the most incredible fragrance throughout the hotel. Chose this hotel because of its very high review count and was not disappointed! You can’t miss with this hotel!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, kind staffs and location of the hotel can not be better.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location: the hotel is in the middle of every attractions, restaurants and shopping Safe area especially at night time The hotel itself is modern, nice size and quiet room The breakfast is delicious with many choices. We like the responsive staff services and above all is the quiet and efficient air conditioning .
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Regina is centrally located, modern hotel where we stayed for four nights towards the end of our time in Madrid. The rooms are beautiful and the breakfast spread is not to be missed. We enjoyed the roof top terrace to relax in the evenings after a long day of walking around. Highly recommend this hotel. As a family of four we had internal connecting room with ample space and two bathrooms!
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This could easily be given 5 stars but we found the room quite noisy. Other than that, the breakfast was very nice, the staff was super attentive, the rooms are beautiful and everything is clean.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms were updated and very nice
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location, staff are great, very clean, a lot of amenities … and good price !
Stayed 3 nights in Jun 2026