Cibola Vista Hotels, Phoenix

"Breakfast was fantastic and our room was perfect."

"I enjoyed the stay, big room and spacious. Had some good amenities."

"I have stayed here a few times because I love the vibe, and before this last experience I had genuinely raved about the property and looked forward to coming back. Unfortunately, this most recent visit felt very off. Before going to the pool, hotel staff stopped guests to search their bags. Since I had already checked out that day and was heading to the airport later, I had my laptop bag with me containing my personal belongings. When I was asked to “check my bag,” I assumed they meant checking it for safekeeping. I politely declined because I needed access to it for work. Instead, I was firmly told, “No, I need to search through your bag.” She then proceeded to sift through my personal bag in front of other guests and my female co worker, pulling out my underwear and change of shorts while people were standing nearby waiting to be seated. It was incredibly uncomfortable, unprofessional, and honestly inappropriate. I can understand security measures for non-guests, but I was a paying hotel guest. What exactly was the concern — that I might have a granola bar or a bottle of water in my backpack? The entire interaction felt excessive and unnecessary. Taking this policy to this level feels completely unacceptable, especially as a professional who often stays at hotels and works remotely by the pool while traveling. Working poolside is very common for me, but exposing myself to the humiliation of having my laptop bag searched before entering is enough to make me think twice!"

"The food offered was tasty and there was a large variety to choose from."

"The hotel is badly laid out. Some rooms are VERY far from the elevators"

"Great resort to stay at with friendly helpful staff"

"The room was clean and comfortable. Great bed & pillows. Clean kitchen. Common areas very nice & organized. In the suite, I wish the bathroom had access from the living area directly. Tub did not drain well. This was a very nice brief stay and I will stay here again. Loved the setting for a city hotel."

"the beds were not connected to the floor or walls so they moved a lot."

"Not too bad, manageable."