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"Staff are friendly and helpful. Property is great for the price and convenient to shopping and dining."

"Terrible hotel . To all foreigners AVOID AT ALL COSTS. This hotel has terrible facilities, sound proofing and location. The people smoke and yell during the middle of the night. The staff can’t help too scared to upset the clientele. I recommend the Shangri-la which is similar priced and better on all aspects possible. "

"Excellent"

"Beautiful rooms, helpful support from staff, excellent breakfast. "

"This is a great place for stay with family. Also have free city and lake tour for clients. "

"A wonderful place clean rooms and friendly staff."

"Great place, beautiful room "

"Very close (walking distance if not raining) to the old city - allow a good day to cover it all, and this is one of the least commercialised water-towns accessible from Suzhou or Shanghai, but not much else to do there unless you're at a conference etc. that the hotel caters for. Good, comfortable, clean working room with full amenities, nice view of the lake, very good local arts shop in the lobby. The restaurant was OK - lack of English skill resolved by ordering via iPad with pix. If there...

"Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb."

"It’s breathtaking lake view, the pictures on the website is not doing its justice. The pool indoor and outdoor both are great, the water play ground is lovely."

"Excellent room and service. The location is very convenient, direct walking to Suzhou center. "

"Nice to stay "

"Good environment "