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Shangri-La Suzhou

5.0 star property
Luxury hotel connected to a shopping centre in Suzhou with 3 restaurants

Choose dates to view prices

Shangri-La Suzhou offers a peaceful retreat near shopping and Lingering Garden. Families love the kid-friendly amenities like a playground and arcade, while adults can relax at the spa or indoor pool. Enjoy free in-room WiFi and access to three international restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
The current price is NZ$152
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King

1 bedroom, in-room safe, desk, blackout curtains

Deluxe King

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe King

1 bedroom, in-room safe, desk, blackout curtains

Horizon Deluxe King

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin

1 bedroom, in-room safe, desk, blackout curtains

Horizon Deluxe Twin

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, City View (Skyline)

1 bedroom, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed, City View (Skyline)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King

Executive Suite King

Executive Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
TV
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Hill View (Skyline)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

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9 Nov - 10 Nov
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About the area

Map
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011

What's nearby

  • Lingering Garden - 4 min drive - 3.7 km
  • Shantang Street - 7 min drive - 7.0 km
  • Pingjiang Road - 9 min drive - 9.5 km
  • Humble Administrator's Garden - 10 min drive - 9.8 km
  • Suzhou Museum - 10 min drive - 9.8 km

Getting around

  • Shishanlu Station - 10 min walk
  • Suzhou New District Railway Tram Stop - 22 min drive
  • Wuxi (WUX-Shuofang) - 41 min drive

Restaurants

  • ‪やきとり大吉 - ‬4 min walk
  • ‪留香花园 - ‬3 min walk
  • ‪神宮 - ‬2 min walk
  • ‪明日葉 - ‬1 min walk
  • ‪和味家 - ‬1 min walk

About this property

Shangri-La Suzhou

Luxury family-friendly hotel near Lingering Garden
Located close to Shantang Street, Shangri-La Suzhou provides shopping on-site, a coffee shop/cafe and a garden. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Other perks include:
  • An indoor pool and a children's pool
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
  • An electric car charging station, express check-out and express check-in
Room features
All 390 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with separate baths/showers and bidets
  • TVs with premium channels
  • Electric kettles, daily housekeeping and desks

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The price is NZ$146
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Soo
  • Nishimura
  • Shang Palace

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 51 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-La Suzhou
Shangri-La Hotel Suzhou
Shangri-La Suzhou
Shangri-La Suzhou Hotel
Suzhou Shangri-La
Suzhou Shangri-La Hotel
Shangri La Hotel Suzhou
Shangri La Suzhou
Shangri La Suzhou
Shangri-La Suzhou Hotel
Shangri La Hotel Suzhou
Shangri-La Suzhou Suzhou
Shangri-La Suzhou Hotel Suzhou

Frequently asked questions

Does Shangri-La Suzhou have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Shangri-La Suzhou?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Shangri-La Suzhou on 9 Nov 2025 start from NZ$151.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Suzhou?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Suzhou?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shangri-La Suzhou?

Checkout is at noon.

Does Shangri-La Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per person applies.

Where is Shangri-La Suzhou located?

This family-friendly Suzhou hotel is located in the business district, 2.1 mi (3.4 km) from Lingering Garden, and within 6 mi (10 km) of Shantang Street and Suzhou University. Suzhou Museum and Humble Administrator's Garden are also within 9 mi (15 km). Shishanlu Station is 10 minutes by foot and Shajinqiao Station is 13 minutes.

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