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Pan Pacific Suzhou

Property class: 4.5

Choose dates to view prices

Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Tee up with amenities such as a driving range at this hotel. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$118
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premier King

Down duvets, minibar, in-room safe, blackout curtains

Premier King

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, a chair, a nightstand, a wall-mounted lamp, a framed artwork, and a decorative vase with flowers.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin

A hotel room with two beds, a desk, a chair, and a view of the city.

Premier Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King

A hotel room with a large bed, bedside tables, a TV, and a mirror.

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

A hotel room with two beds, a nightstand, a lamp, a wardrobe, and a door leading to another room.

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Balcony Suite

A hotel room with a large bed, a sofa, a TV, a desk, and a balcony with a view.

Premier Balcony Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Balcony Twin

A hotel room with a bed, a desk with a lamp, a chair, and a view through a window with curtains.

Premier Balcony Twin

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier Balcony King

A hotel room with a large bed, a desk with a chair, a window with a view of greenery, and a decorative wall hanging.

Premier Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Free toiletries, hair dryer, bathrobes, slippers

Family Suite

  • Garden view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Two Bedrooms

Free toiletries, hair dryer, bathrobes, slippers

Family Two Bedrooms

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Free toiletries, hair dryer, bathrobes, slippers

Family Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier View King

Free toiletries, hair dryer, bathrobes, slippers

Premier View King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Executive Suite

A modern hotel room with a large bed, a desk, a chair, a nightstand, a wall-mounted lamp, a framed artwork, and a decorative vase with flowers.

Two Bedroom Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier View Twin

Free toiletries, hair dryer, bathrobes, slippers

Premier View Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family King Room

A hotel room with a large bed, a desk, and a chair. There are two bedside tables, each with a lamp. A window with curtains is visible, and a clock is on the wall.

Family King Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Grande

A hotel room with a large bed, a desk with a chair, a wardrobe, and a wall-mounted artwork.

Premier King Grande

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pagoda Suite

A hotel room with a large bed, a bedside table, a TV, a window with a view of a pagoda, and a balcony.

Pagoda Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Down duvets, minibar, in-room safe, blackout curtains

Executive Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier King

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premier King

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Suzhou Old Town, a neighbourhood in Suzhou, Pan Pacific Suzhou is near a metro station and on the riverwalk. Don't miss out on a visit to Humble Administrator's Garden. Visit our Suzhou travel guide
Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • A traditional Chinese building with a multi-tiered roof and a courtyard with a water feature.
    Suzhou City Moat
    5 min walk - 0.5 km
  • A traditional red gate with intricate designs, leading to a stone pathway and a building with wooden lattice windows.
    Master of the Nets Garden
    3 min drive - 2.8 km
  • Panmen Scenic Area
    1 min walk - 0.1 km
  • Classical Gardens of Suzhou
    17 min walk - 1.4 km
  • Suzhou Park
    3 min drive - 2.8 km

Getting around

  • Renminqiao South Station
    9 min walk
  • Suzhou Railway Station
    13 min drive
  • Wuxi (WUX-Shuofang)
    46 min drive

Restaurants

  • 星巴克咖啡
    3 min drive
  • Old Shark Pizzeria
    2 min drive
  • 哑巴生煎（苏安店）
    7 min drive
  • 吴拓斋
  • 食其家
    4 min drive

About this property

Pan Pacific Suzhou

  • Luxury hotel near Shantang Street
  • Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
  • Other perks include:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Buffet breakfast (surcharge), an outdoor tennis court and an electric car charging station
    • Express check-out, luggage storage and concierge services
    • Smoke-free property, a gift shop and wedding services
  • Room features
  • All 336 rooms include comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Baths or showers, free toiletries and hairdryers
    • 47-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 68 for adults and CNY 68 for children
  • 4 restaurants

Restaurants on site

  • Sun Ray禧禾意大利灵感餐厅
  • 吴宫瑞面
  • 塔影咖啡
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for CNY 300.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 68 for children
  • Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 20 Sept 2026 start from NZ$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available from 1:00 PM to 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Checkout is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this luxury hotel is 2.8 mi (4.6 km) from Shantang Street, and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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