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Expedia-Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Pacific Club, Club Room, 1 King Bed
42 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premier Room, 1 King Bed
34 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 1 King Bed
64 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe King Room
34 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Twin Room (Executive)
34 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Pacific Club, Club Room, 2 Single Beds
42 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Room, 2 Single Beds
34 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Premier King
34 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
34 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Suzhou hotel in Gu Su District with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Laundry facilities
Smoke-free property

Location

This family-friendly Suzhou hotel is located on the Strip, within 2 mi (3 km) of Pan Gate, Master of the Nets Garden, and Suzhou Embroidery Research Institute. Metro Shopping Mall and Shantang Street are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 3 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Room Amenities

All 480 rooms boast deep soaking tubs and offer free WiFi and iPod docks. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Picnic area
  • Express check-in
  • Bar/lounge
  • Lift
  • Fitness facilities
  • Lockers available
  • Indoor pool
  • 24-hour front desk
  • Porter
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Computer station
  • Conference space size (meters) - 1400
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 480
  • Number of floors - 5
  • Number of buildings/towers - 3
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built – 1999
  • Pool sunloungers
  • Free WiFi
  • Steam room
  • Sauna
  • Free wired Internet
  • Children's club (free)
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 3
  • Breakfast available (surcharge)
  • Conference space size (feet) - 15070
  • Laundry facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Pan Pacific Suzhou offers 480 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • Deep soaking bathtub
  • Rainfall showerhead
  • In-room dining only
  • Slippers
  • iPod docking station
  • Electric kettle
  • Separate bathtub and shower
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Garden Brasserie – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Keyaki – This poolside theme restaurant specialises in Japanese cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Hai Tien Lo – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body treatments

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 6 PM

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 175.0 per night.

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Parking height restrictions apply

Number of children who can stay for free – 2

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 128 for adults and CNY 68 for children (approximately)
  • Rollaway bed fee: CNY 175.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Suzhou
  • Pan Pacific Suzhou Hotel Suzhou

We should mention

Pool access available from 6 AM to 11 PM

Only registered guests are allowed in the guest rooms.

Set meals are served in guest rooms only (no menus or public dining).

Parking height restrictions apply.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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