Retreat & Reflection Garden Tours and Activities

I gave the 1 start to Expedia,not the Hotel, the Hotel was wonderful the staff, the room, everything was perfect about the Hotel. I booked a 4 adult room and Expedian booked 2 adult 2 chicken, which was so wrong and I ended up buying a second room just because Expedian mistake, so disappointed.

If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures