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"The food at the executive lounge was poor. I would waste my money on it."

"Breakfast was a standout — the kind that makes you consider skipping lunch entirely. Even the pancake syrup was the real deal, not that suspicious “maple-flavoured” imposter. I gave the gentleman a well-earned thumbs up, the universal sign for “you’ve made my morning.” The place itself is massive too, so you feel like you’re dining in a small village rather than a hotel restaurant. Now, onto my minor adventure. In my room, there was an advertisement proudly showcasing some of the hotel’s culinary offerings. One of them? A steak on the 16th-floor club level. Naturally, I sprang into action. You don’t ignore a steak invitation like that. I arrived with purpose… only to find that the server had absolutely no idea what I was talking about. To her credit, she didn’t panic — she called over her manager. Meanwhile, I did what any determined steak enthusiast would do: I marched back to my room, retrieved the advertisement like it was a piece of legal evidence, and returned to present my case. After a bit of investigation, they admitted there had been a mistake. But here’s the important part — they made it right. About 30 minutes later, I was happily enjoying a juicy steak. Justice (and dinner) was served. The server was new and clearly finding her footing, but she handled it as well as anyone could. Points for effort and persistence. The next evening, I briefly considered heading back up to the 16th floor to ask for another steak — just for the laugh. Then I said - not going to work"

"Spoke with staff when resting my room card. My wife was sleeping in the chair in lobby. Pointed to her and asked the staff person to update or give her a new card so she could get in the room also. The staff member"

"the hotel for some reason that has no room controlled the AC. So when the hotel did not turn on the AC, you don't have AC. However, my room was unfortunately close to a highway. By opening the window at night, it was very noise. Just want everyone to be aware of it as it was not clearly stated in the website."

"Great hotel at a great price"

"Very conveniently located. Walking distance (20 min) or 5 min by car from Hongqiao Train Terminal, which connects with many cities throughout China. 8 min by car from the Shanghai Convention center. Restaurants and shopping malls just a walk away from the hotel. Breakfast buffet very complete with great service. Rooms are spacious and very clean. I recommend this hotel if you need to go attend a major trade show in Shanghai and then you need to visit other cities for business. "

"Abundant breakfast choices and evening happy hour. If there are more varied options from day to day would be perfect "

"Hard to find unless you are right on it. Excellent value for location. Clean modern rooms. Two free water bottles. 2 minutes to airport check in."

"Great location to conference center and airport"