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"Our unit was amazing with great amenities including a washing machine and dryer, dish washer, and full kitchen. The staff was amazing. They did everything possible to ensure we haf an amazing stay at their resort. "

"The room is huge and clean with good amenities. The maids did a very good job daily. There is no breakfast; however, the property is very close to the major shops and restaurants in Grace Bay (also to the biggest grocery store). The staff is very friendly and check in on you daily, asking if there's anything they can improve on. I saw concerning comments about the hotel surroundings, particularly about safety. I did not feel any concern. The front of the property is in the heart of Grace Bay; the back side and back are surrounded by natural vegetation and construction sites—nothing to be concerned about. My point for improvement is the building's overall maintenance. It seems the lift has not been working for a while. For a 3-star hotel, I think they deliver enough. There are no hidden fees or surprises. All the information was included on the booking post. Overall, I am pretty happy with the stay. To the management: improve the maintenance, and your hotel will be a rockstar."

"Amazing"

"This resort was so perfect, we didn't even leave the property. Staff was impeccably. Location, location, location. I can't wait to rerurn to the island. "

"room was bigger and more gorgeous than i thought. staff was super friendly and helpful. the beach was steps away and quiet with amazing food and drink service. loved our stay here will definitely be back. thank you "

"Beautiful grounds with incredible views from all the rooms. We had one of the ocean view rooms that also was above the pool which could be an issue if you’re really sensitive to noise and want to sleep in past 9am. Pool is gorgeous. Beach activities were really fun and you can swim with fish in the water. Gym was awesome. Breakfast was really good- many options on the à la carte menu and you can order whatever you want, would be nice if it was open until 11am (open till 10:30). Staff was really nice and helpful. It is not walking distance to anything notable. You will need taxis- we found someone who the hotel got for us for our first trip who was awesome and charged less than ride services which was great. "

"Nevhm, I’m spelling her name wrong but from England was one the best staff and made my trip very warm and comfortable. Very attentive and very communicative. Hotel was clean and comfortable. Only draw back, no private chair area on the beach."

"Property was well managed. 10/10 no complaint everything was perfect we look forward to staying here again!"

"The hotel has potential, but the customer service needs improvement. Some staff were friendly and helpful, but others appeared disengaged or unhappy in their roles. This inconsistency created an uneven experience that made the stay less enjoyable than it should have been."