CitizenM Hotels in Central Massachusetts

"This is a greag property with plenty of historic charm. The staff are all friendly and helpful. This was my second stay here and I'll definitely be back. "

"Front desk staff were very friendly and helpful. Beautiful property. Wonderful bakery. Very comfortable and convenient in our travels. Have stayed here several times. "

"It was good"

"The staff was very friendly. The hotel offers a great breakfast buffet. The room was spacious and clean. Convenient to plenty of shopping. Many fast food options and only few decent restaurants. Had an excellent stay with one exception, the WiFi is horrible! Don’t try to stream movies or YouTube videos. Constantly pauses your movie. "

"What a find! I just moved to the area but needed an overnight stay until I got the keys to my new house. The staff was efficient and friendly, the room was immaculate, and the breakfast was more than expected—great scrambled eggs, good coffee and juice, and lots of other choices. Thanks for a great experience. When friends and family visit, I know just where to recommend."

"I had a wonderful stay at this hotel. Everything was perfect from start to finish. The rooms and common areas were spotless, and you can tell cleanliness is a top priority here. The service was outstanding, every staff member I encountered was friendly, attentive, and genuinely eager to help. A special thanks to Zena for her warm and welcoming attitude. She made me feel at home the moment I arrived. She went above and beyond to ensure my stay was comfortable, providing thoughtful recommendations and checking in to make sure I had everything I needed."

"Friendly staff"

"Stayed one night, left my brand-new coat in the room. Called the same day — they promised to check but never got back to me. After three days, I called again and was told “nothing was found.” Totally unacceptable and shows zero responsibility. I will never stay here again. "

"This place is very large. It appears to have everything you would want in a hotel."