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"The hotel is undisputable the most family friendly hotel in the area. They have lots of activities for the kids and they can stay under supervision of the staff in certain areas while the parents enjoy elsewhere. Spa and other payed activities are totally worth it and non-expensive. Staff is always smiling and thanking you for your stay. The room was decorated for my wife's birthday. I saw lot of rooms with decorations for different other special occasions as well. Parking was a bit small, so probably on high demand seasons it might be difficult to have a parking spot. The location of the hotel is incredible, it has outlet malls near by, and even the Coco Bongo disco is 15min away by walk. This is going to be my next option when I return to Cancun"

"Would definitely go back. Staff was amazing "

"Well placed in a vibrant neighborhood with a diverse restaurants in the area. "

"Excellent location, everything was near by: convenience store like Oxxo, Starbucks, banks, bakery like El Globo, la Ciudadela arts and crafts market and the Alameda Central park."

"The food was so delicious. 10/10"

"I stay there almost 5 days. Everything was good but the problem was for the check-in line. I almost waited 2 hour and 30 minutes that was crazy. They should work on the staff or do something for online check-in. Everything overall was good I enjoyed it and celebrated my birthday."

"The rooms were very clean and staff was awesome! A bit misleading on room beach views in the description, but overall was a wonderful vacation! "

"My room was great , nice surprise the upgrade thank you !! "

"The staff is friendly and nice . The hospitality was amazing . The overall stay was Fantastic ! I would highly recommend . "