Does Hotel Riu Ventura - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at Hotel Riu Ventura - All Inclusive?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Ventura - All Inclusive on 27 Jan 2026 start from NZ$621.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Ventura - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Ventura - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Ventura - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

Are there all-inclusive benefits at Hotel Riu Ventura - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking.

Where is Hotel Riu Ventura - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. Nichupté Lagoon and El Rey Ruins are also within 10 minutes.

Hotel Riu Ventura - All Inclusive Reviews, Deals & Photos 2026

10/10 Excellent

Jin Feng

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, nice staff

Stayed 6 nights in Dec 2025

10/10 Excellent

OCHUWA BASILIA

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a great stay! The room was really clean. The staff were very friendly. The food was really good.

Stayed 5 nights in Dec 2025

10/10 Excellent

Josue

29 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Every thing was great. The rooms, the view, food, staff and the beach was excellent. Definitely coming back again.

Stayed 6 nights in Dec 2025

8/10 Good

Melissa

26 Dec 2025

We went very open-minded considering they opened 2 weeks ago.

Stayed 4 nights in Dec 2025

10/10 Excellent

Jerome

17 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very relaxing

Stayed 5 nights in Dec 2025

6/10 Okay

John Stephen

27 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and new, pools were good. Liquor was not great poor quality. Food was good wide selection and plentiful.

Stayed 5 nights in Dec 2025

8/10 Good

Ivan

24 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall, everything was good except the long waits for dinners at each restaurant. Also, we’d love if there would be umbrellas on the beach.

Stayed 8 nights in Dec 2025

8/10 Good

Henry

16 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Property. Beautiful Beachfront! Food and drinks need improvement. Service was good

Stayed 7 nights in Dec 2025

2/10 Terrible

aditya

26 Dec 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Bad food and not friendly front desk staff and I would definitely avoid!

Stayed 2 nights in Dec 2025

4/10 Poor

Priscilla

28 Dec 2025

Liked: Cleanliness

Disliked: Amenities

Pros: clean hotel rooms, friendly food service, the beach, and the bartenders at the swim up bar will ignore you. Cons: fire alarms randomly going off at 3 am, 3 hour wait times for restaurants, food was mediocre, and the courtesy shuttle to airport is inconsistent (ended up calling an uber).

Stayed 5 nights in Dec 2025

8/10 Good

RODOLFO

20 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean areas and delicious food with great variety. Great service… hard working people with a smile. However, tried different showers (room, spa, etc) and they were ALL slow to drain, making it very uncomfortable and unhygienic to end up in a puddle of soap.

Stayed 3 nights in Dec 2025

6/10 Okay

Jiahui

26 Dec 2025

Liked: Cleanliness, staff & service

All of special restaurants are Waiting too long except buffet. Buffet is not a lot of food choice as other RIU hotel.

Stayed 5 nights in Dec 2025

6/10 Okay

Saeed

27 Dec 2025

Liked: Cleanliness, property conditions & facilities

Very friendly staff, brand new and beautiful beach front, but unfortunately not very family friendly, pools layout separated us from time to time when kids wanted to play and adults wanted to drink. Not enough pool capacity for the size of the hotel. Not enough activities for the kids overall.

Stayed 7 nights in Dec 2025

2/10 Terrible

Kyung Yong

28 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room very small for 6people, not enough restaurants, not enough kids program, not professional services in reception, not enough information for trip agencies, food quality in restaurants very poor( except la hacienda) uncomfortable smell in the room due to new construction, air conditioner not working properly. I will not recommend nor coming back to RIU HOTEL SERVICE.

Stayed 4 nights in Dec 2025

2/10 Terrible

Yirang

27 Dec 2025

Disliked: Staff & service, amenities

Very unfriendly staff overall. You have to wait 2 hours in advance just to get into the restaurants. The buffet food is exactly the same every day, and the drink options are very limited. They even ask for money if you forget to bring your beach towel card, which felt unnecessary and frustrating. The front desk staff was not helpful at all and did nothing to resolve our concerns.

Stayed 5 nights in Dec 2025

8/10 Good

Danilo

25 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at RIU Ventura Resort. From the moment we arrived, the front desk staff was extremely polite, welcoming, and helpful, which set the tone for our trip. The pool options were excellent and perfect for families—none deeper than about 4 feet, which made them very kid-friendly. The pool bar staff was fantastic, with a special shoutout to Antonio, who truly stood out for his great service and positive attitude. Food options were good overall. If you’re a picky eater, the buffet restaurant is your best bet as it offers the most variety. The beach was absolutely beautiful, though it was quite windy during our stay. We enjoyed many of the resort activities, including volleyball, a little gambling, the Michael Jackson show, and taking family photos in front of the Christmas tree—great memories all around. Our family suite was spacious and worked perfectly for our family of five. Overall, this resort is a great choice for families looking for fun, comfort, and friendly service. One last note—be kind and tip your servers and bartenders. Their hard work truly enhances the experience. Would definitely recommend RIU Ventura for a family vacation!

Stayed 3 nights in Dec 2025

8/10 Good

Raheleh

24 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed at the hotel for one week. The hotel was good. The rooms were very new, spacious, and clean. We booked a two bedroom room, which was perfect for our family with two children. Everything was very clean, and the room service was also very clean and well maintained. The main issue with the hotel was that the material around the pool was extremely slippery. We were there with a group of about 20 people, including children, and almost every child slipped and fell several times. Even though the staff tried to dry the area around the pool, the material used around it was very unsafe and unsuitable. The hotel food, especially the buffet, was very good and high quality. The restaurants in the hotel were okay, but they were quite small and had very limited seating. Because of this, it often took a long time for the food to be served after ordering. Overall, the hotel is brand new and quite small. Do not expect a large resort. The pool area is also small. There is a pool with a bar and a very nice water view, but it is adults-only, so children are not allowed. This was also a downside, as parents with young children cannot fully enjoy the pool together.

Stayed 7 nights in Dec 2025

6/10 Okay

Chonghua

28 Dec 2025

Liked: Cleanliness, staff & service, amenities

We stayed here for four nights and had a mixed experience. The resort is new and very clean, with comfortable rooms and beds. Our oceanfront room had a stunning view, and most of the staff were friendly and helpful. However, there were several issues. We booked a room for four that listed either two queen beds or one king bed. In most hotels, a king room for four would include a sofa bed, but not here. On our first night, they had run out of two-queen rooms, so our family had to share one bed. The staff did help reserve a two-queen room for the rest of our stay, but we had to move rooms the next day. Dining was disappointing. There’s no reservation system, so you either line up early or wait 1.5–2 hours after restaurants open. During our stay, we only managed to eat at Kaori once, and it was buffet-style. The food there and at the main buffet was just okay, nothing memorable. The resort itself is fairly small, with one main building, a few pools, and a private beach. The beach had strong waves during our stay, which limited swimming, though this was expected given the location. Another downside was the lack of room service, which is surprising for a five-star resort. For early excursions (around 6:30 a.m.), the buffet isn’t open yet, so you need to handle breakfast on your own. Overall, the resort has a great view and comfortable rooms, but the dining experience and missing services were a letdown.

Stayed 4 nights in Dec 2025

10/10 Excellent

Pegah

30 Dec 2025

Stayed 6 nights in Dec 2025

2/10 Terrible

Paramjeet

30 Dec 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

We are checking out this morning from our 5 day stay celebrating our 25th wedding anniversary with a group of 18. The resort was beautiful - not huge - but a beautiful spot on the beach. Check in was a nightmare for our 7 rooms. They were over sold on our ocean front rooms and gave us side tower rooms with a slit of ocean. When we asked to be moved they said “come back tomorrow”. Jade at reception was the worst. She gave my elderly parents an oceanfront suite 1131 because nothing else was available - then told them they had to get out the next morning. Not until I called a manager and threatened to ask for a refund for all of our other rooms did they agree to let them stay in that room. Food quality was subpar. You had to line up for restaurants at 5pm to hope to get seats for later that evening. Steaks were raw and inedible. We left full plates untouched. Just about the same food every day. We knew going in to this 5 night booking that there would be hiccups at a new resort but we certainly didn’t expect rude front lobby staff and complete disorganization. This is definitely not a 5 star. Having said that, there were some really lovely waiters at the buffet who made our stay better. And because we were in a big group, we had a great time together as a family.

Stayed 5 nights in Dec 2025

4/10 Poor

Christine

30 Dec 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

It’s new and clean because it is new. But it is clear and very obvious that the hotel is trying to save money in every possible way, not to mention the horrendous mark up on the items in their hotel store (ex : $32 for a sunscreen that is $8 on US Amazon). What is the point of ‘all inclusive’ if it requires you to plan your entire day around it AND line up for it for at least half an hour every time? If you want to get dinner at an actual sit down restaurant (1/2 of their dinner options), you need to line up at least 30 minutes before dinner time. This means you need to remove yourself from pool/beach hours before the sunset, so you can dress appropriately for their dinner venue, and line up, which fills up in <30min. This defeats the whole purpose of visiting all inclusive. Also they categorize themselves as 5 stars but in reality they are a 4 star resort. When you consider that, they are no longer a reasonable cost option. Their programming is quite lackluster, and their demographic is also very mixed in that the resort isn’t family oriented or adult oriented and the programming/facilities show that as well. Honestly I was let down by this place. I have been to Cancun multiple times and safe to say I won’t be returning to this or any Riu properties in general. I go to all inclusive to relax but the experience I got was basically figuring out how to ‘play their game’ of how to navigate the resort with their ‘save $$$’ crap. TLDR: new looking, but cheap ass in all manner

Stayed 4 nights in Dec 2025

8/10 Good

YESENIA

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Facility is beautiful and kept extremely clean. Most of the staff is friendly, and very attentive. Check in was a headache, our room wasn’t ready until almost three hours past check in. We had reserved two rooms and they tried giving us a single bed room when both rooms had been reserved under two beds. Immediately upon going into one of the rooms we had to call down to get shampoo and conditioner swiped out since the bottles were empty. Also had to request additional towels as they only provided two sets even though the room is for four people. We had three, still not enough towels. Restaurants don’t do reservations but you must get in line at least 45 minutes before it opens to be able to eat at the restaurant you choose. They have very LIMITED seating and only take a specific number of guests per night. Unless you go to the buffet, the other restaurants can only accommodate about 500 guests per night, even though the resort has at least 3 to 4 times that number of guests. Make sure to ask for alcohol in your drinks or many times you get virgin drinks.

Stayed 9 nights in Dec 2025

6/10 Okay

Carrie Anne

30 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

While the property is well kept there are still many bugs to work out being new. The restaurants were not prepared for the amount of people visiting nor was the food just okay. The temperature of the food was often cool as things had been sitting out too long. Also staff need more training. This location very much caters to families not great for no kids.

Stayed 10 nights in Dec 2025

8/10 Good

Mina

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel location was wonderful, brand new hotel, so rooms were very clean, bed and sheets new and comfortable. Person who works there very kind and helpful, the only receptionist was a little confused about services. That happened for me that I needed to upgrade our room, this took 2 days and they postponed to next day. The food quality not very good, same menu and I/we feel not variety of food. At all, we enjoy stay and services was good and offer us shuttle free that very good for us. Except food, everything was wonderful

Stayed 7 nights in Dec 2025

10/10 Excellent

Yosmel Nuñez

25 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

El Hotel RIU Ventura fue excepcional , exelente desde que entras , volvería sin duda, una muy linda experiencia...

Stayed 4 nights in Dec 2025

Hotel Riu Ventura - All Inclusive

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