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"It is the worst hotel I have ever been in, the staff extremely rude. They no nothing about hospitality. The bathroom smelled bad, the bed is hard and so are the pillows. The ratings made me stay here but really zero satisfied. The only good thing is the location."

"clean room, breakfast was good, and location of the hote was perfect. "

"Comfy hotel, spacious, loved the roof top gym."

"Clean room, convenient location, good breakfast "

"This hotel as wonderful. Excellent breakfast and staff. Location was wonderful. Will stay again. "

"Wonderful breakfast with an amazing rooftop view of Florence."

"Hotel Baglioni is conveniently located right by the train station and the T2 tram to/from the airport. It is a short walk from the Duomo and the surrounding attractions. The hotel has a lot of old world charm and comfort. Staff were friendly and helpful. Everything was clean and well maintained. Breakfast was very good. It is a large hotel with many rooms so the breakfast room can feel crowded. The view of the Duomo from the breakfast room on the 5th floor is incredible. I would definitely stay here again."

"Rapport qualité prix mauvais. Porte-fenêtre laissée ouverte par 2 fois par les femmes de chambre (sachant qu'un balcon était commun avec d'autres chambres). Douche non étanche (et donc de l'eau partout après la douche). "climatiseur" faisant un bruit de fond en permanence et impossible à éteindre. Hotel bruyant et mal isolé. Une première carte pour ouvrir la chambre qui ne fonctionnait pas. Je déconseille vivement."

"Beautiful property. In the heart of everything!! The staff were so nice and accommodating. Will stay here again and recommend you do as well. "